Communications Senior Manager, Employee Engagement

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What You’ll Be Doing…

The Employee Engagement team is looking for a communications strategist to tell the story of how Verizon is the place to build the career you want and the future you deserve. The Senior Manager of Employee Engagement is responsible for developing and implementing effective communication strategies and tactics that elevate Verizon’s reputation as a top destination for talent. You will serve as the Communications Business Partner to the Head of Careers and Learning and partner with HR teams on initiatives related to our talent and development programming.

As an experienced and highly creative strategist, your responsibilities will include creating integrated communications strategies, plans, and assets for transformational programs, with an emphasis on the employee experience and the employee value proposition. You must be willing to constantly innovate and seek out the best practices and latest trends. More than anything, you must be able to be a trusted, strategic counselor to senior leaders in HR and beyond.

Responsibilities include:

• Supporting Verizon’s Chief Learning Officer and partnering with HR senior leaders to understand their priorities and develop and execute strategic and differentiated communication programs/plans that deliver on HR and Verizon’s priorities and overall strategy.

• Creating communications to elevate the talent experience at Verizon, including HR processes, updates, projects, and thought leadership.

• Designing innovative and audience-centric ways of delivering engaging content across a mix of internal communications channels (i.e., executive communications, social media, Slacks, videos, articles, infographics, and events).

• Monitoring the external landscape to share new, innovative, and interesting ways to engage Verizon employees via communication tactics and platforms.

• Providing strategic guidance on messaging and effective communications as well as the development and hands-on execution of communications tactics.

• Managing multiple projects effectively, including developing timelines, crafting and reviewing content, providing design guidance or support, ensuring deliverables are completed on time, etc.

Most of all, you share our belief that people are our most important investment. You know the value of a great leader—and how inspiring and empowering it can be to work for one. You’re driven to help your clients be better leaders and believe in everyone’s potential to grow. You’re a great listener — people naturally approach you for help and advice. And you enjoy partnering with your clients to solve complex problems and, in the process, make us better every day.

What we're looking for...

You’ll need to have:

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.​

• Experience in employee experience, talent development, learning, and other core elements of a transformational HR strategy.

• Experience as a Communications Business Partner to a C-suite executive in a multi-national, matrixed organization.

• Ability to synthesize business issues into written communications and provide high-level strategic thinking that addresses challenges and celebrates key milestones.

• Experience collaborating and interacting with leaders at multiple levels in varying businesses and geographies. Demonstrated ability to influence, counsel, and guide leaders as a trusted advisor.

Even better if you have one or more of the following:

• Exceptional communication thought leadership, and presentation skills.

• Extreme attention to detail; holds internal and external partners to the same high standards.

• Understanding the complexities of working within a global organization and its impact on deliverables (e.g., global processes, languages, time zones, cultural differences, etc.).

• Ability to adapt quickly to changing priorities, pivot quickly, and respond with urgency.

• Sound business judgment and experience “connecting the dots” across programs and topics.

• Positive approach and commitment to collaboration with a shared purpose.

• Superb critical thinking skills and the ability to take a concept from ideation and strategy to execution autonomously.

• Tenacious content creation skills, constant curiosity, and a fascination for the world of technology and its broader societal impact.

• Ability to thrive in a dynamic environment.

• A love of learning and trying new things.

• An excitement to grow at a fast-paced, Fortune 50 organization.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.