Client Executive VEC-VCG Channel Management

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing…

Join Verizon as we continue to expand our industry-leading network to improve the ways people, businesses, and things connect. Verizon is positioned to lead the “Fourth Industrial Revolution” (4IR) with the emergence of technologies like our best-in-class 5G network and the Internet of Things (IoT) to impact a wide variety of industries such as healthcare, education, manufacturing, public safety, government, and many others. We are in the midst of historic breakthroughs in connectivity and mobility to blend the physical and the digital through cutting-edge technologies such as virtual reality, augmented reality, artificial intelligence, autonomous vehicles, nanotechnologies, 3D printing, wearables, and advanced robotics. As part of this team, you will play a critical role in our network transformation through building a unified network across all lines of business and maintaining the technology that keeps millions of our customers connected.

You will serve as a Client Executive to approximately three to four hundred multi-dwelling unit (MDU) communities in the Fios and 5G Home footprint. You will be accountable for sales results and mitigating disconnects in your assigned module. You will be responsible for analyzing data and strategically planning marketing activities to drive sales. You will be coordinating events with property professionals and our vendors. You will partner with cross-functional teams, to resolve customer escalations.

• Building and maintaining relationships with property staff.

• Overseeing two-to-three vendor sales agents.

• Creating marketing plans to increase sales.

• Pulling sales data from Verizon systems.

• Updating documents in Excel, PowerPoint and Google Sheets.

Physical requirements of the job may include but are not limited to lifting and carrying objects weighing up to approximately 30 pounds.

In the field at MDUs four days per week.

Willingness to transport and set up Verizon marketing materials for events.

This role is currently STI-based but may move to a sales compensation structure.

This position will cover Manhattan, NY. Employees must reside no more than 50 miles from their assigned sales territory or module.

What we’re looking for…

You are energized by the challenge of working through difficult situations and finding positive outcomes. You defuse the situation, isolate the core issue and address the customer’s concerns. You enjoy gathering information, understanding the facts of a situation, and like problem solving. You are flexible, dependable and work well on a team as well as independently.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.

• Four or more years of relevant work experience.

• Willingness to work a rotating schedule (shifts) including evenings and weekends based on the needs of the business.

• Ability to perform physical requirements of the job, with or without a reasonable accommodation.

• Willingness to travel up to approximately 75% of the time.

• Valid driver’s license.

Even better if you have one or more of the following:

• A degree.

• Experience in working with Excel, PowerPoint, and Google Suite.

• Strong organizational and multitasking skills.

• Experience in Fios and wireless sales and ability to motivate others to sell.

• Experience in systems, including Optix, AMDB, BDMS, OBIEE and VZAI.

• Knowledge of the multi-dwelling housing industry.

• Strong verbal and written communication skills.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $78,000.00 and $145,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.