Business Transformation Senior Manager

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

We are pleased to announce an opportunity to help transform how Verizon operates and creates disruptive advantages. Come join our Business Transformation team to reimagine how we work and break the mold to improve the customer experience and accelerate business outcomes.

As a transformation leader, you will lead cross-functional teams to think broadly and boldly about the future state and what must be true to enable it. Primary responsibilities include designing and delivering transformational solutions that can scale across our business leveraging new approaches to our people and processes, supported by the best technology.

This high-profile position has an incredible vantage point at the intersection of business, technology, and customer experience. You will be working with business unit leaders, technology leaders, and functional teams to design and execute our ambitious transformational strategy.

• Delivering big ideas as well as transform them into scalable programs.

• Developing strong partnerships with every team you interface or collaborate with.

• Leveraging data in all your approaches.

• Leading transformational initiatives with cross-functional teams from multiple business units.

• Coaching and developing the cross functional team while continuously raising the bar on delivery excellence.

• Identifying obstacles and roadblocks and proactively developing approaches to overcome them.

• Performing quantitative and qualitative analyses.

• Leveraging change management best practices to mitigate resistance.

What we’re looking for...

You’ll need to have:

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

Even better if you have one or more of the following:

• MBA or advanced degree.

• Experience in consulting, developing strategy, and/or change management.

• Good interpersonal, communications and presentations skills.

• Experience in problem solving and decision making, with the ability to identify risks and assess solutions.

• Experience in analytical, critical thinking and outstanding quantitative skills.

• Experience in facilitating cross-functional discussion and driving alignment.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.