Business Systems Senior Analyst - ERP Support

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

As a Business Systems Graduate in the Verizon Ireland Global Supply Chain, Sourcing and Sustainability group, you will contribute efforts on operational support for the organization and clear application issues. You will work in a cross-functional and cross-organizational environment (including Third party partners) to facilitate and deliver operational resolutions. You will partner with Global Technology Services colleagues when additional assistance is needed to resolve application issues tied to functionality and / or interfaces.

What you'll be doing…

As a senior analyst in the Business Systems and Intelligence (BSAI) team, you will be working in the various areas within application support, business analytics, systems & process architecture as well as quality assurance/testing and project management.

• Understanding operational business challenges across Global Supply Chain, Sourcing and Sustainability

• Carrying out data analyses, assisting with interpretation and providing data-driven recommendations

• Provides consultative insight into business performance, where needed, and suggests areas and methods of improving operations to the business.

• Implements and oversees analytical approaches and methodologies.

• Identifying, owning and resolving application fallout errors and driving resolutions to gaps in application functionality

• Identifying, owning, and Testing functionality on fixes, enhancements or new releases prior to end-user acceptance

• Creating documentation related to upcoming functionality releases

• Creating and delivering training to end users

What we are looking for:

You'll need to have:

• Graduated with a degree in Business Information Systems, Technology management Business with Computing, or a related discipline.

• Relevant experience in related field.

• A related co-op or internship experience, with proven project and work experience (a portfolio is helpful)

• Exposure to enterprise software systems.

• Strong organisational skills

• Experience using Google G-Suite Applications and Microsoft Office Applications

Even Better if you have:

• Exposure, knowledge or proficiency in SAP application suites (S4 HANA, Ariba, IBP) or related systems

• Experience in system testing

• Good team player, well organized and self-starter

• Ability to work independently and within a team in a fast-paced environment

• Strong interpersonal communication skills with ability to multitask

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

37.5

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.