Account Manager Retail SMB

Job Description

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you’ll be doing...

The customer experience will be in your hands as you interact with our small and medium business customers in the store and through customer visits. You’ll demonstrate the value of our products and services, and ignite their imagination. Driving small business results, you’ll generate new business through prospecting, networking, leads and referrals.

• Driving small business results through coaching Sales Representatives

• Acquiring and retaining the accounts of the consumer small business segment.

• Utilizing solutions-based selling techniques.

• Outbound calling and customer visits.

• Completing contracts and reporting.

What we’re looking for...

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.

• Three or more years of relevant work experience.

• Experience in customer service, marketing or sales.

• Valid driver's license.

• Willingness to travel.

Even better if you have one or more of the following:

• A degree.

• Wireless sales experience exceeding quota.

• Experience leading a team.

• Demonstrated capability to drive positive results in a team environment.

• Exceptional people skills for negotiating, conflict resolution and the proven ability to build trust and act as an influencer at all levels.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.