Boomi • Canada

Director, Revenue Operations - Customer Health

Remote-first – 2 days per month in the office

A little flex time

Job Description

About Boomi and What Makes Us Special

Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.

This role will be a critical to the success of Boomi’s GTM team, operating in a cross functional team, that is critically focused on supporting the people and processes that support our existing customers (Success, Support and Services). This role helps to protect and expand our baseline, which is critical to our 3 year growth plan, and requires focus, determination, and a collaborative effort to work across Marketing, Sales, Customer Success, Support and Channel, to ensure top notch execution of our programs, events and investments. As a Director of Revenue Operations, you will be responsible for empowering data driven decision making, analyzing, and providing a point of view on programs, execution and our next investment. You will work with each of the respective operations teams, Marketing, Channel, Sales, Customer Success, Services and Support and more.

What you’ll do:

  • Develop, implement, and review the key KPIs and metrics that are the lifeblood of our growth plan

  • Work cross functionally to project manage the launch of critical initiatives

  • Innovate news ways to improve yield on investment, and Go To Market (GTM) efficiency

  • Find areas for efficiency and scale

What you’ll need:

  • 7+ yrs Post Sales Operations experience (Success, Support, Services)

  • Highly organized, with project management experience, with a bias toward automation and scale

  • Systems and automation oriented (SFDC, Gainsight, FinancialForce, Case Mgt)

  • Creative problem solver, leverage prior experience and logic to get us to the best, fastest, outcome possible

  • Experience as a motivating People Leader

  • Bachelor’s degree

Bonus points if you have:

  • MBA

  • Global leadership experience

Boomi is committed to fair and equitable compensation practices. On Target Earnings (OTE) ranges from $162,571 - $243,857 CAD annually. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.

Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.

All employment decisions are based on business needs, job requirements, and individual qualifications.

Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries.

Company benefits

Adoption leave
Work from home allowance
Open to part time work for some roles
Open to compressed hours
Work from anywhere scheme
Work from home stipend
Enhanced WFH tools
Flexible working week
Compassionate leave
Dental coverage
Health insurance
Mental health platform access
Enhanced sick pay
Travel insurance
Dog friendly co-working space
Buy or sell annual leave
Accrued annual leave
Time off in-lieu
Bank holiday swaps
Enhanced maternity leave
Shared parental leave
Enhanced paternity leave
Cycle to work scheme
Faith rooms
Pension match/increase
Annual bonus
Life assurance
Life insurance
Gym membership

We asked employees of Boomi how satisfied they were with flexible working, and this is what they told us

Employees are very happy with their working location freedom
Employees are very happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that flexible working is part of the culture
Employees feel they have complete autonomy over getting their work done
Working at Boomi

Company employees


Office locations

Pennsylvania, Exeter, Singapore, India, Vancouver, Barcelona

Hiring Countries

United Kingdom
United States