Senior Duty Manager - MOC & defect cell (M/F)

Job Description

Job Description:

The main purpose of this job is to provide specialized knowledge for:

Defect management Coordination:

Coordinate / Collect / review & analyze SHM/SPM , defects , pilot report and provide their technical resolution .

2. Create work order / recommendation dossiers for technical resolution.

3. Compiling Daily Maintenance report to provide status of fleet, maintenance performed, status of deferred defects and any other irregularities observed on a day to day basis.

4. Perform delays & technical issues synopsis to communicate fleet issues & recommendation to operator.

5. Management of Deferred defects , repetitive defects.

6. Management of defects for preventive & reactive maintenance recommendation.

Line & Material Engineering Planning:

a. Coordinate with Engineering & Planning to ensure all non-routine work orders issued by MOC are tracked & planned for execution as per assigned timelines

b. Identifying Parts/Materials/Tools/Consumables required to execute non routine work orders issued by MOC & coordinate with Logistics / MRO / Airline MCC to ensure availability synchronized to assigned timeliness.

c. Coordinate & implement AOG process with all relevant stakeholders to ensure an efficient recovery plan .

d. Review & management of engineering documents like SB , AD & AOT.

Hold Minimum CAT “A” Authorization / Full type training in A350 / A330 & A320 aircraft.

General awareness of Airline CAMO organization

Intermediate level of basic computer application like G suite / MS office.

Note:- MCC/MOC experience is preferred.

Key Responsibilities:

• Providing technical resolutions to customers

• Operational performance for A350 fleet and customer satisfaction

• Mentoring & Competency Enhancement for New Entrants

• Increased customer satisfaction in regards with AIRBUS support to:

• Maintain aircraft airworthiness,

• Increase A/C performance (reliability and availability),

• Reducing Cost of ownership and maintenance costs,

Specialized knowledge and skills:

Technical knowledge and experience :

License or Type rating on A350

5+ years Part M / CAMO experience in Airline environment

Knowledge of regulations constraints, EASA or other

Proven Project Management experience on New Technology platform preferably A350

Knowledge of MIS

IT proficiency is a plus

Skills :

Proven leadership and can-do attitude

High level of proactivity - to define, launch and lead projects as necessary

Excellent team spirit

High level of autonomy

Endurance when facing resistance

Good communication skills ; experience in customer interface is a plus

Excellent level of spoken and written English

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus India Private Limited

Employment Type:

Permanent

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Experience Level:

Professional

Job Family:

Customer Eng.&Technical Support&Services <JF-CS-PS>

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