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Airbus • India

Business Operations Leader - TD Business Authoring Support

Employment type:  Full time

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Job Description

Job Description:

Define, develop and support Technical Data products, services, tools and processes to fulfill contractual commitments, ensure customer satisfaction and achieve commercial and industrial objectives.

Answer all queries related to deliverables on time and on quality and update applicable technical data as committed.

Ensure responsive assistance, familiarization and smooth entry into service for new customers.

In this context, you will be functionally aligned with the SIDBI unit (Technical Data Business Authoring Support). This unit ensures availability of Methods & Tools for Technical Data processes for all applications in line with workflow management, authoring, configuration management, source data and different projects in an agile, complex & integrated environment.

SIDBI main interfaces are: Authoring Domains of Tech Data organization, Business Application Owners, IT Application Owners, Projects stakeholders, process’s stakeholders, Tech Data Transformation Platform and subcontractors.

In this challenging frame, you will contribute to the Tech Data as Business Operation Leader for Support on SIDBI perimeter (Source, Configuration, Authoring, Workflow, Reporting).

Your missions are:

  • Update and follow several KPIs to present our tools performances (Support, Dashboard, Business continuity)

  • Define some dashboard to improve our way of working, and to identify some improvements axis

  • Follow-up of all our supports and coordination

  • Identify all risks and alerts with a mitigation plan

  • Prepare weekly/monthly reports

  • Organize and/or conduct Tool Focus with Authoring Tech Data

  • Work with Internal Business Application Owners and Subcontracted Support Team (in India)

To strengthen our teams, we are looking for someone:

  • Contributing to ensure the highest level of Customer’s satisfaction

  • Proactive, good team player with organizational skills (empowerment focused)

  • With very good analytical and problem solving skills.

  • With good communication skills, recognized for her/his leadership and assertiveness

  • With the ability to evolve in a transnational environment (worldwide team)

  • Curious, enthusiastic & open-minded

As the successful candidate, you will be able to demonstrate the following competencies/experience:

  • You have an experience on Tech Data and/or you have demonstrated experience on Tech Data tools / platform - will be a plus

  • Strong proficiency in verbal and written English, and ability to use the language for influencing and negotiation.

  • You have a degree in engineering or equivalent.

  • You have experience in dealing with subcontracting activities

  • You have some coordination and/or PMO experience

  • You appreciate working in transnational environments & you are customer minded.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus India Private Limited

Employment Type:

Permanent

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Experience Level:

Professional

Job Family:

Technical Data & Publications <JF-CS-TD>

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Company benefits

Open to part-time employees
Open to job sharing
Annual bonus
Enhanced maternity leave
Open to compressed hours
Accrued annual leave
Sabbaticals
Enhanced sick pay
Adoption leave
Health insurance
Enhanced paternity leave
Family health insurance
Complimentary Medical Services
Referral bonus
Bike parking
Cycle to work scheme
On-site gym
Teambuilding days
In house training
Employee discounts

We need to ask employees of Airbus what it's like to work there before we assign the company FlexScore®.

Location flexibility
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More information needed
Hours flexibility
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Benefits
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More information needed
Work-life balance
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Role modelling
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Autonomy
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More information needed

Working at Airbus

Company employees

150,000

Gender diversity (male:female)

70:30

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