Bristol UK & Austin Texas
Digital Operations
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Core hours 11 - 3


Brightpearl exists to help retailers and merchants by making their back office operations work more efficiently, so that they can focus on growing their business and delivering great products and experiences to their customers. As an employer, we exist to foster an environment where everybody has the opportunity to flourish, feel valued, supported and included and succeed together.

About us

Brightpearl is a retail operations platform for retailers and wholesalers. Our mission is clear: automate the back office so merchants can spend their time and money growing their businesses. Brightpearl’s complete back office solution includes financial management, inventory and sales order management, purchasing and supplier management, CRM, fulfillment, warehousing and logistics. In addition, Brightpearl has high-performing connectors to the major ecommerce platforms, including Magento, BigCommerce and Shopify. Over 1,200 businesses in 26 countries use our platform and we manage over 10 million transactions and $3 billion of business each year.

Flexible working approach

We’re proud of the flexible culture we’ve cultivated here at Brightpearl. We are a remote-first organisation who fully believe that flexibility enables our people to choose where and how they work best, so that they can be successful and achieve their desired work-life harmony. With a focus on well-being, inclusion, feeling connected to others across the company, and working within a supportive environment, we recognise that individuals have different preferences and needs.

Our decisions and actions are based on our core PEARL values. It’s this approach that’s given us our competitive edge and drives our shared success. We encourage learning and development, with opportunities for everyone. Our communication is open, we have open access to an approachable senior leadership team, and we proactively seek feedback so that everybody is included and can be heard.

Our perks and benefits are curated with our people first in mind. These include paid volunteer days, teambuilding activities, subsidised gym memberships and more.

Company FlexScore™

Scoring against our flexibility index (1 = not at all flexible, 100 = couldn’t be more flexible, 51 is average) using a number of parameters to assess flexibility such as working from home, hours, frequency of travel, benefits, etc.


Employee FlexScore™

Scoring against our employee perception index (1 = not seen as flexible, 100 = couldn’t be happier with the flexibility, 51 is average) using a number of more emotional / perception based questions to understand whether employees feel supported and offered what they want. The areas we cover are work-life balance / managerial support / flexible benefits / working environment / and many others.


"I have worked in both of the Brightpearl offices: they both have their own special feel, partly due to the different people, but both offices are a place I want to be. When I started at Brightpearl, I was one of the few WFH'ers, not because it wasn't allowed, just because people were so happy to be surrounded by the rest of the team and the culture (and the beer fridge!). Brightpearl works because the people who work there want it to work – due to this they can and do trust us to deliver and achieve however best suits us, either in an office, at the bottom of the garden, or the well provisioned and comfortable office space in town (certainly a mixture of the two). I have nothing negative to say about the way Brightpearl treats its staff, I have never been happier in an organisation."

Anonymous Brightpearl Employee

Company employees
Gender diversity (male:female)
Bristol UK & Austin Texas
Office locations

What do we think of Brightpearl?

Brightpearl have scored very high on both the employer quiz and the employee survey, showing that they are committed to providing the very best in their commitment to a flexible working environment. This is certainly an attractive company for anyone wishing to join an employer who values their own way of working.

Meet who might be hiring you

Brightpearl's success is attributed to the amazing people in our team, with the different perspectives, knowledge and insight they bring from their various backgrounds and experiences. We are committed to playing our part to promote positive change so that the tech industry reflects the diversity in society, where everyone feels valued, supported, included and connected, with equal opportunity to thrive and reach their full potential. Our flexible approach is designed to make this opportunity a reality. Come join us!

Jacqui Coombs, Chief of Staff at Brightpearl

What they offer their employees

  • Open to part-time employees

  • Enhanced maternity leave

  • Enhanced paternity leave

  • 25 days annual leave + bank holidays

  • Work from home allowance

  • Comprehensive medical & dental plans

  • Offering Flexible and Remote working as standard

  • Pension match

  • Subsidised gym memberships

  • Learning & Development Platform