Experienced Social Media Specialist

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next‑generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry‑first model which brings together the best of in‑house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Social Media Specialist to support Vodafone line of business through the delivery, optimisation, and reporting of social media activities. The individual will work closely with global marketing stakeholders to manage social content, analyse performance, monitor sentiment, and execute influencer and community engagement. The role requires an organised, creative, and analytical professional comfortable working with global teams in a fast‑paced shared‑services environment.

What you will do

• Create and manage social media post copy based on the agreed content calendar and ad‑hoc requests from Business Partners.
• Collaborate closely with Business Partners to validate content, refine messaging, and adjust posts to current business needs.
• Schedule and publish posts across relevant social media channels using scheduling tools or manual posting where required.
• Produce short‑form social media content including copy, images, videos, infographics, and other visual assets.
• Work closely with creative and multimedia designers to define creative direction and ensure high‑quality execution of social assets.
• Analyse target audience presence, engagement, and behaviour across relevant social media platforms, and provide actionable insights back to Business Partners.
• Monitor and benchmark competitor activity and performance using social listening and analytics tools such as Brandwatch, Emplify, or similar platforms.
• Track and analyse post‑level and campaign‑level performance, producing reports aligned with predefined KPIs.
• Identify relevant influencers, build relationships, and support engagement and collaboration opportunities.

Who you are

• 3+ years of experience in social media management within a marketing team or creative agency environment, delivering organic and paid social media campaigns.
• Experience with B2B social media communication is an advantage.
• Fluent in English, with strong written and verbal communication skills.
• Creative, well‑organised, and able to work effectively under pressure in a cross‑functional, global environment.
• Confident communicator who collaborates well with diverse stakeholders.
• Proficient in MS Office applications including Word, Excel, PowerPoint, and SharePoint.
• Strong research skills, a proactive mindset, and a can‑do attitude.Comfortable presenting insights, results, and recommendations to stakeholders.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

• Opportunities to work on global B2B IoT social campaigns, gaining exposure to cutting‑edge digital marketing practices.
• Experience partnering with diverse cross‑functional teams across multiple markets.
• The chance to build strong analytical, campaign management, and stakeholder‑engagement skills.
• A supportive environment focused on innovation, continuous improvement, and knowledge sharing—aligned with VOIS’ EVP pillars of growth, inclusion, and meaningful impact.
• The opportunity to influence social content strategy in a future‑focused technology environment.

What skills you will learn

• Advanced social listening, analytics, and reporting techniques.
• Persona development and data‑driven content personalisation.Influencer engagement strategy and community management best practices.
• Platform‑specific optimisation (LinkedIn, Meta, X, etc.) for B2B audiences.
• Cross‑cultural collaboration and project management within a global shared‑services organisation.
• Building social selling enablement materials and campaign calendars.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio‑economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.