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Tesco

Business Improvement Consultant

Location:  Welwyn Garden City, UK
Location flexibility:  2 office days / week
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Job Description

You will be accountable for supporting the delivery of Process Experience, Continuous Improvement and Transformation initiatives across Tesco operations and functions. Through the application of process improvement, change management and project delivery methodologies. You'll help identify opportunities, deliver efficiency improvements, support transitions and drive tangible benefits for customers, colleagues and the business�

  • Supporting GPX Senior Consultants and GPX Business Partners in scoping, evaluating and delivering improvement and transformation initiatives across designated business areas.�
  • Leading and supporting continuous improvement, cost transformation and operational excellence initiatives to deliver measurable business outcomes.�
  • Identifying process improvement opportunities through data analysis, stakeholder engagement, process reviews and facilitated workshops.�
  • Gathering business requirements and mapping current and future state processes using Tesco Process Architecture and Service Model principles.�
  • Facilitating workshops, Natural Work Teams (NWTs), problem-solving sessions and stakeholder discussions to identify and implement sustainable improvements.�
  • Supporting business unit discovery activities to identify process, people, technology and efficiency opportunities.�
  • Managing improvement projects and workstreams from discovery through implementation, ensuring benefits are delivered and sustained.�
  • Establishing and maintaining appropriate project governance including project plans, RAID logs, action trackers, benefit trackers and status reporting.�
  • Building strong relationships with stakeholders across operations and enabling functions to drive engagement, alignment and successful change adoption.�
  • Supporting operational leaders and teams in identifying, evaluating and implementing improvement opportunities, helping foster a culture of continuous improvement.�
Apply
Effectively managing stakeholders by understanding the case for change, communicating benefits and supporting successful implementation of solutions.�
  • Applying Lean, Continuous Improvement and Change Management tools and methodologies to ensure change is delivered in a controlled and consistent manner.�
  • Identifying risks, dependencies and impacts associated with improvement initiatives and proactively driving mitigation actions.�
  • Designing and delivering training, workshops and knowledge transfer activities to support capability building and successful implementation.�
    • Ideally Project Manager, Business Analyst, Product owner, Change Manager (or similar role)�
    • Experience delivering process improvement, transformation or operational excellence initiatives.�
    • Lean Six Sigma, Kaizen, Systems Thinking (or similar methodologies)�
    • Project Management (e.g. producing project plans, managing critical paths, maintaining RACIs & exception logs)�
    • Experience working with operational stakeholders to identify and implement improvements.�
    • Strong analytical, facilitation and stakeholder management skills.�
    • Experience supporting business transitions, operating model change or cost transformation activities would be advantageous
    • Continuous Improvement & Lean Methodologies �
    • Project & Programme Delivery �
    • Process Mapping & Analysis �
    • Kaizen, Workshop and Training delivery�
    • Managing and delivering change�
    • Data analysis�
    • Stakeholder management and engagement, including effective influencing & comms�
    • Effective prioritisation and cost/ benefit analysis�
    • Managing risks and issues�
    • OpEx, CI Coaching and Mentoring of Teams, Champions, Leaders�
    • Critical thinking - connecting problems to solution�
    • Benefits Tracking & Governance �
    • Communication & Presentation Skills �
    • Microsoft Office Suite�

    We pride ourselves on being a company where everyone�s welcome and truly feels able to be themselves. We not only celebrate diversity but recognise the value and opportunity it brings in helping us to serving our customers, communities and planet a little better every day. We strive to build a workforce that reflects our customers, not only here in the UK, but worldwide. In offering many varying working patterns across our business, our aim is to attract a diverse range of applicants from all walks of life. If you�re as passionate as we are about providing the best customer experience, we�d love to hear from you.

    Working at Tesco

    Hybrid

    A little flex time

    Company employees:

    330,000+

    Gender diversity (m:f):

    49:51

    Hiring in countries

    Ireland

    Isle of Man

    United Kingdom

    Office Locations

    Company benefits

    25 days annual leave + bank holidays
    Additional voluntary pension contribution
    Adoption leave – 26 weeks full pay (after 52 weeks service)
    Annual bonus
    Annual pay rises
    Bike parking
    Buy or sell annual leave
    Car allowance
    Charity donation scheme
    Chill out zone
    Cinema discounts
    Coffee discounts
    Collaboration spaces
    Company car
    Company freebies
    Compassionate leave
    Critical Illness Insurance
    Cycle to work scheme
    Death in service
    Dental coverage
    Discretionary sick pay
    Electric Car Salary Sacrifice
    Emergency leave
    Employee assistance programme
    Employee discounts – 10% off and 15% on pay day weekends
    Employee phone programme
    Enhanced maternity leave – 26 weeks full pay (after 52 weeks service)
    Enhanced paternity leave – 6 weeks full pay (after 52 weeks service)
    Enhanced pension match/contribution – up to 7.5% matching
    Equity packages
    Ergonomic workstations
    Eye Care Support
    Faith rooms
    Family health insurance
    Fertility treatment leave
    Financial advice
    Fully stocked snack cupboard
    Gym membership
    Health assessment
    Health insurance
    In house training
    L&D budget
    Learning license
    Learning platform
    Legal consults
    Life assurance – Five times your pay
    Life insurance
    Lunch and learns
    Meditation space
    Menopause support
    Mental health first aiders
    Mental health platform access
    Mentoring
    Modern office
    On-site barista
    On-site catering
    On-site gym
    On-site personal trainer
    On-site shower
    On-site wellness room
    On-site wellness services
    On-site workout classes
    Open to compressed hours
    Open to job sharing
    Open to part time work for some roles
    Open to part-time employees
    Optional unpaid leave
    Paid fostering leave
    Paid safe leave
    Personal development budgets
    Personal development days
    Pregnancy loss leave
    Private booths
    Referral bonus
    Religious celebration leave
    Relocation packages
    Reservist leave
    Restaurant discounts
    Sabbaticals
    Salary advance
    Salary sacrifice
    Secure on-site parking
    Sensory-Friendly Setup
    Share options
    Skilled worker visas
    Sports teams
    Study support
    Teambuilding days
    Theme park discounts
    Time off in-lieu
    Tree planting
    Volunteer days
    Wellbeing incentive programme