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Maersk • USA, North Carolina, Charlotte, 28273 | USA, New Jersey, Burlington, 08016 | United States of America

Quality Business Partner - Charlotte, NC.

Employment type:  Full time
Salary:  $110,000 – $118,000 per annum
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Job Description

#INDEED

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

All MGF ISO related activities are being migrated from MCL to Operational Excellence - Standardization. Position is required to maintain all current ISO Certifications as well as expand facility certification across the network•

Develop, implement, and maintain of a corporate-wide QMS including oversight of regional quality performance.

• Support Operation Site management in ISO 9001 compliance, e.g. training, SOP creation, management review, internal and external audits, and sharing of best practices.

• Be a resource for quality related issues.

  • Maintain and improve Maersk Quality Management System (QMS).
  • Manage and oversee Corrective and Preventive Action (CAPA), work with leaders to understand impact and cost of poor quality, and the benefit of developing a culture of prevention.
  • Manage new and renewals of applicable regulatory certifications
  • Apply audit skills, prepare for and run audits, and conduct conformity evaluations.
  • Act as a change agent to develop and implement a systematic approach to continuous and sustainable improvement.
  • Together with the local sites’ leadership team, analyses the ‘as is’ in terms of customer satisfaction, process standardization and execution, functional organization, wastes and inefficiencies etc. Identify current process and/or gaps and propose solutions to improve outcomes.
  • Lead workshops, training meetings with sites teams regarding Risk Mitigation, CAPA, SOPs, training, and other QMS related subjects.
  • Act as a true ambassador for Operational Excellence and how to deliver a better service to our customers at a lower cost.
  • Build and maintain SharePoint sites for QMS.
  • Build automated workflows and data mesh.
  • Collaborate with Building Directors on Success Stories and Opportunities in Quality KPI Objectives, Star Board Balanced Scorecard.


Professional stream includes those who are individual contributors with main emphasis on applying technical/discipline knowledge rather than managing people to achieve results – although coaching/mentoring less experienced staff, informal supervisory responsibilities, or overseeing work of other lower level professionals or manage processes and program are common.

Individual work ranges from setting objectives and delivering on own work responsibilities to being a leading expert within a given field and influencing long term tactical decisions of the organization.

Progression within this stream reflects increasing depth of professional knowledge, project management capability, and the ability to influence others.
A colleague at this level has in-depth knowledge and experience in a functional area. The colleague routinely applies subject matter knowledge to solve common business issues operating within practices and procedures covered by precedents or well-defined policies. A colleague at this level handles most situations independently, receives minimal guidance, but will seek advice, guidance and support on more complex or non-routine topics.

The colleague understands the overall nature of the business and the interdependencies between own and other functions.

Leaders at this level are accountable for performance and results in teams of less experienced professionals, frontline workers and admins, and will adapt departmental plans and priorities to address resource and operational challenges.

Company Benefits:

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible)

And more!

Pay Range:

$110K-118K annual

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Apply now

Company benefits

Open to part time work for some roles
Open to compressed hours
In house training
Health insurance
Dental coverage
Mental health platform access
Compassionate leave
Life assurance
Annual bonus
Referral bonus
Employee assistance programme
Employee discounts
Adoption leave
Private GP service
Buy or sell annual leave
Religious celebration leave
401K
Annual pay rises
Enhanced pension match/contribution
Learning platform
Mentoring
Enhanced maternity leave
Shared parental leave
Women’s health leave
L&D budget
Professional subscriptions
Lunch and learns

Working at Maersk

Company employees:

100,000+

Gender diversity (m:f):

65:35

Hiring in countries

Algeria

Argentina

Australia

Bangladesh

Belgium

Brazil

Bulgaria

Cambodia

Cameroon

Canada

Chile

China

Colombia

Awards & Accreditations

3rd - Best Workplace Culture

3rd - Best Workplace Culture

Flexa awards 2026
Best Workplace Benefits

Top 10 - Best Workplace Benefits

Flexa awards 2026

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