Account Manager, Nottingham

Job Description

Account Manager - Nottingham

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.

We’re looking for an Account Manager to join our Nottingham team. In this role, you’ll help us cultivate relationships with Nottingham's most highly regarded local restaurants, acting as a consultant to help them increase their online sales and scale their business.

Get to know our Commercial team — what drives us, how we work, and what you can expect.

What You’ll Be Doing

You’ll be joining the Regional UK & Ireland team. We are the experts in the local markets we serve, from Brighton to Belfast. This isn't a typical office job; you’ll be a local ambassador for Deliveroo, out on the road meeting partners and driving performance in one of our most significant growth regions.

Here’s what your day-to-day might look like:

• Nurture top-tier partnerships: Maintain and grow relationships with our leading restaurant partners through high-impact communication, both face-to-face and remotely.

• Drive commercial success: Use data analysis and industry knowledge to maximise order volumes and unlock new growth potential for your portfolio.

• Negotiate & influence: Lead contract negotiations and define partnership terms that align with both company goals and partner needs.

• Optimise operations: Liaise with restaurant and rider operations teams to streamline efficiencies and improve the partner experience.

• Innovate & lead: Act as the face of Deliveroo in the Nottingham restaurant industry, presenting new ideas to accelerate growth and marketing reach.

What You’ll Need to Thrive

Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:

• Proven relationship management: Significant experience (ideally 2+ years) in account management or a similar commercial role.

• Commercial & analytical acumen: A strong understanding of business metrics and the ability to use data to drive results and successful negotiations.

• Autonomy & drive: A self-starter mindset with the ability to work independently and stay organised while travelling across the Nottingham area.

• Communication skills: Exceptional ability to build rapport face-to-face, over the phone, and via email.

• Mobility: A valid driving licence and access to a car is preferred, as you will be frequently visiting partners on-site.

Given our diverse range of restaurant partners, we would love to hear about any additional language skills—particularly in Arabic, Spanish, Portuguese, Swahili, Mandarin, Cantonese, Urdu, Korean, Vietnamese, Thai, Japanese, or Bahasa/Malay.

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders.

🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility.

🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves.

🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or if you require any reasonable adjustments during the recruitment process, please contact our recruitment team at accommodations@deliveroo.co.uk and we’ll be happy to help ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!