Account Manager, North East & Yorkshire

Job Description

Account Manager - North East & Yorkshire

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.

We’re looking for an Account Manager to join our Leeds team. In this role, you’ll help us cultivate relationships with the city's most highly regarded local restaurants, acting as a consultant to help them increase their online sales and maximise their potential.

Get to know our Commercial team — what drives us, how we work, and what you can expect.

What You’ll Be Doing

You’ll be joining the Regional UK & Ireland team. This team is responsible for driving performance across all four nations, acting as local experts in the markets we serve to unlock one of the biggest growth opportunities available to Deliveroo.

Here’s what your day-to-day might look like:

• Strategic Partnership Management: Maintain and grow relationships with our top restaurant partners through high-impact communication, both face-to-face and remotely.

• Performance Consulting: Drive restaurant growth by using data analysis and industry knowledge to maximise order volume and identify new opportunities.

• Commercial Negotiation: Lead contract negotiations and partnership terms to ensure long-term value for both Deliveroo and our partners.

• Operational & Marketing Collaboration: Liaise with restaurant, rider, and marketing teams to improve efficiencies and accelerate order growth.

• Local Market Expertise: Act as the face of Deliveroo in Leeds, staying deeply connected to the local restaurant industry to innovate and present new growth ideas.

What You’ll Need to Thrive

Essential

• Proven Relationship Management: Significant experience in account management or a similar commercial role, with a track record of achieving targets.

• Commercial & Data Acumen: Strong commercial mindset with the ability to comfortably interpret and use data to drive business decisions.

• Autonomy & Drive: A self-starter who thrives working independently "on the road" and meeting partners in their own environments.

• Effective Communication: Ability to build rapport and influence stakeholders across various channels, from face-to-face meetings to remote calls.

• Mobility: A valid driving licence and access to a vehicle, as this role requires travel across the region rather than being a traditional office-based position.

Nice to Have

• High-Growth Experience: Prior experience working within a dynamic, fast-paced technology or startup environment.

• Multilingual Skills: We value diversity in our partners; any proficiency in languages such as Arabic, Spanish, Portuguese, Mandarin, Cantonese, Urdu, or others is a plus.

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.

We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Make a visible impact every day

Your work directly improves experiences for customers, partners and riders.

🌱 Learn fast in an entrepreneurial environment

Work close to the market with autonomy, pace and real responsibility.

🧠 Build a career, not just a role

Stretch yourself, develop new skills and grow as the business evolves.

🌎 Deliver together in an inclusive culture

Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or if you require any reasonable adjustments during the recruitment process, please contact our recruitment team at accommodations@deliveroo.co.uk and we’ll be happy to help ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!