Senior Manager, UK Office Property Estate

Job Req ID: 63618
Location: London or Manchester

About the role

As Senior Manager, UK Office Strategy, you’ll lead the property lifecycle strategy for BT’s UK office estate, helping ensure our workplaces continue to meet the changing needs of our business and colleagues. You’ll act as a key link between the business and Property, shaping decisions around where we invest, grow, consolidate or exit locations across an estate supporting around 40,000 UK office-based colleagues.

Sitting within our Property and Facilities team, you’ll work closely with senior leaders across BT to understand future requirements and translate them into a clear workplace strategy. You’ll lead a team responsible for delivering that strategy across our UK office portfolio, helping create effective workplaces in the right strategic locations while ensuring our property estate delivers long-term value for the business.

What you’ll be doing

• Lead the ongoing delivery and evolution of BT’s UK office strategy, ensuring the estate continues to reflect changing business and colleague needs.
• Shape the strategic direction of our long-term office locations, managing occupancy, workplace design and property lifecycle decisions.
• Build effective relationships with senior stakeholders across the business, understanding their requirements and translating these into future workplace and property plans.
• Use workplace data, management information and technology to support effective occupancy decisions and identify opportunities to improve how our office estate is used.
• Lead property projects and programmes that support the wider UK property strategy, including opportunities to invest, consolidate, acquire or exit locations.
• Provide technical expertise and strategic workplace insight, identifying opportunities to improve colleague experience and deliver commercial and financial value.
• Lead and develop a geographically dispersed team, working collaboratively with teams including Projects & Construction, Workplace Services, Digital and Security to deliver consistent workplace standards.

Essential Skills / Experience

• Experience of contributing to and delivering workplace strategy within a large or complex property environment, with an understanding of workplace design, operations and evolving workplace trends.
• Comfortable building relationships and influencing senior stakeholders, with the ability to listen to different perspectives and translate business needs into practical workplace solutions.
• Good understanding of the workplace and property environment, with an interest in emerging trends and applying relevant insight to strategic decision-making.
• Experience of leading, supporting and developing others, helping to create an inclusive and collaborative team environment.

Desirable Skills / Experience

• Experience of supporting or leading complex programmes or projects, working across multiple teams and priorities.
• Understanding of the UK commercial property market and an awareness of current workplace and industry trends.
• Exposure to workplace transformation, new ways of working or organisational change.
• Some experience of commercial or property-related negotiations, including working with landlords, property owners or other external partners.
• An understanding of UK property considerations, which could include property law, transactions or financing approaches.
• Experience of using workplace, occupancy or property data to help inform planning and decision-making.
• Strong communication skills, with the ability to explain strategic priorities clearly and translate them into practical delivery plans.
• Experience of resource planning, prioritisation, budget management and cost forecasting, balancing competing demands to support effective delivery.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

• Company car scheme (or cash alternative)
• 15% on target annual bonus
• Private healthcare for you and your family
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.