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Maersk • Germany, Hamburg, 20095 | Germany

Working Student Customer Experience

Employment type:  Part time
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Job Description

Are you looking to gain valuable experience in a global organization while combining work with your studies? We are looking for a Working Student – Customer Experience to join our team on a part-time basis.

In this role, you will support the Customer Experience team with a variety of administrative and operational tasks, helping to ensure smooth day-to-day activities and excellent service for our customers. This is an excellent opportunity for someone at the beginning of their professional career who is eager to learn, develop new skills, and gain exposure to an international business environment.

Key Responsibilities

  • Provide administrative support to the Customer Experience team.

  • Maintain and update records, documents, and internal systems.

  • Assist with data entry, reporting, and process-related activities.

  • Support the coordination of customer-related requests and internal communications.

  • Help ensure that daily tasks are completed accurately and on time.

  • Collaborate with team members on ad hoc projects and administrative activities.

What We're Looking For

  • Currently enrolled in a university program.

  • Availability to work 20 hours per week.

  • Strong attention to detail and good organizational skills.

  • Good communication skills in English.

  • Basic knowledge of Microsoft Office applications.

  • Eagerness to learn and develop in a customer-focused environment.

What We Offer

  • Fixed-term contract until January 2027.

  • Flexible working arrangements to support your studies.

  • Opportunity to gain hands-on experience in a global company.

  • Exposure to international teams and business processes.

  • Supportive and collaborative work environment.

This role is ideal for students seeking their first professional experience and looking to build a foundation for a future career in customer experience, operations, or administration.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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Working at Maersk

1 office day / week 2 office days / week

A little flex time

Company benefits

Open to part time work for some roles
Open to compressed hours
In house training
Health insurance
Dental coverage
Mental health platform access
Compassionate leave
Life assurance
Annual bonus
Referral bonus
Employee assistance programme
Employee discounts
Adoption leave
Private GP service
Buy or sell annual leave
Religious celebration leave
401K
Annual pay rises
Enhanced pension match/contribution
Learning platform
Mentoring
Enhanced maternity leave
Shared parental leave
Women’s health leave
L&D budget
Professional subscriptions
Lunch and learns

Awards & Accreditations

3rd - Best Workplace Culture

3rd - Best Workplace Culture

Flexa awards 2026
Best Workplace Benefits

Top 10 - Best Workplace Benefits

Flexa awards 2026
Flex spring

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Company employees:

100,000+

Gender diversity (m:f):

65:35

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