Join Maersk as a Landside Post-Approval Charges Team Specialist on a full-time basis in Navi Mumbai, India. In this role, you will validate accessorial charges, cross-check customer contracts, post charges into billing systems, and drive process improvements for global logistics operations.
Requirements
Graduate in any bachelor's degree.
Minimum of 2-3 years of experience in the shipping industry (landside process preferred).
Proficiency in MS Office tools, SAP BI applications/tools, and Transportation Management Systems.
Strong understanding of contracts, accessorial charge taxonomy, vendor payments, and reconciliation.
Skills & Responsibilities
MS Office & SAP BI: Utilize technical tools and software applications to accurately post approved charges and reconcile entries.
Contract & Charge Taxonomy: Cross-check customer contracts and validate dispatcher-approved accessorial charges to ensure billing accuracy.
Vendor Payments & Reconciliation: Handle vendor payments, perform reconciliations, and resolve related email queries promptly.
Process Improvement: Identify process gaps, cost leakages, and opportunities for cost avoidance or savings to support financial efficiency.
Potential transition routes: People from customer service, billing operations, or logistics coordination roles may bring transferable administrative and analytical skills, alongside meeting the required shipping industry experience.
Job description
About Maersk: Maersk is a global leader in integrated logistics with a rich history of over a century, dedicated to setting new standards in efficiency, sustainability, and excellence. With a presence in 130 countries and a diverse workforce of over 100,000 employees, we shape the future of global trade and logistics through innovation and collaboration.
Key responsibilities
Charge Validation and Billing
Validate dispatcher-approved accessorial charges and supporting evidence.
Cross-check customer contracts to confirm charge applicability.
Post approved charges into billing systems and reconcile entries.
Controls and Documentation
Maintain accurate documentation to reduce downstream disputes.
Ensure prompt and effective response to email queries.
Meet expected productivity, timeline, and quality targets while maintaining strong error controls.
Continuous Improvement and Team Contribution
Support continuous improvement in rebilling accuracy and turnaround time.
Contribute to projects aligned with organizational priorities and cost-efficiency goals.
Identify process gaps, cost leakages, and opportunities for cost avoidance or savings, and recommend improvements.
Participate actively in internal team meetings and contribute ideas to improve operational performance.
Primary internal stakeholders
Dispatching Team
Disputes
Customer Experience Team
Pricing
Area Procurement
BCO Team
Platform/ FPOs
Sales
Product
FINOPS
Required qualification, experience & skills
Graduate in any bachelors
Minimum of 2-3 years of experience in shipping industry. (Better if from landside process)
Technical Skills: MS Office tools, SAP BI applications/tools, programs or systems colleague would be responsible for operating, any other assisting software
Required Business/ Technical Knowledge
Strong understanding of contracts and accessorial charge taxonomy.
Working knowledge of vendor payments, reconciliation, and related query handling.
Ability to support cost and revenue improvement initiatives.
High accuracy, attention to detail, and precision in execution.
Proficiency in relevant systems, including the Transportation Management System
What We Offer:
Impact: Your work directly contributes to the success of our global operations.
Opportunity: Ample opportunities for professional and personal growth.
Innovation: Join a forward-thinking team embracing cutting-edge technologies.
Global Exposure: Collaborate with diverse colleagues in an international business environment.
Work-Life Balance: We value work-life balance and offer flexible working arrangements.
Join Maersk: Embark on a rewarding career journey with Maersk, where you'll contribute to redefining global logistics and trade while advancing your career in a dynamic and inclusive workplace.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
