Customer Success Partner- Fixed 1 Year Contract

Job Description

Hiring Range:

179 900,00 zł - 211 300,00 zł

Short Term Incentive at target (actual payout may vary based on performance): 7.5%

Benefits: Health Insurance, Life & Accident Insurance, Supplementary Pension Plan (Pracownicze Plany Kapitałowe), Company Social Benefits Fund (ZFŚS), Employee Assistance Program, Global Referral Program, Role Specific Benefits

Customer Success Partner

Do you have a pro-active attitude, a can-do mentality with a strong drive to complete and coordinate tasks accurately? Can you multitask in a dynamic, international environment with remote teams? Do you envision yourself to drive the integrator strategy in day-to-day communication with the customer and gain complete understanding of customer requirements?

Then this job is the perfect opportunity for you!

As a Customer Success Partner, you will work closely with account owners, handling our global Key Clients. The daily interaction with stakeholders on various levels around the world will be your main tasks. You will have interactions with senior management from of our own company but also exposure to the senior management of the client. Expanding the business and focusing on our different products are just some of the important tasks of your new role and together with your team colleagues you will be an extension of the Key Account Manager building a professional and highly engaged team.

Key responsibilities

• Be a Partner to the Key Account Manager and bring success in winning, retaining and growing business
• Account Management and develop strong, profitable and trustworthy long-term relationship with our Key Clients
• Compliance discussions & forecasting
• Upselling of Maersk Products and Solutions
• Tender handling, negotiations and implementation across brands (One Maersk approach)
• Strong stakeholder management across levels, functions and countries
• Escalation point for service delivery & collections

We are looking for

• Excellent communication and Stakeholder management skills
• Fluent English skills, both in written and spoken
• Willingness to take ownership
• Capable of working under pressure while keeping sight of the bigger picture and of the full business processes
• Good coordination and negotiation skills
• A true team player
• Strong knowledge about Maersk products, services and systems
• Eye for detail and a proactive nature
• Min. 5 years of experience within a commercial or operational function

We are offering:

• Work with colleagues and clients across the globe
• Being part of an experienced team across NEC as well as the global account team
• A great team culture with people from multiple countries and varied experiences
• Excellent training development opportunities and global career prospects
• Enhance your communication, presentation, problem solving and relation building skills

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

The salary range and benefits listed are provided in good faith and represent an estimate based on objective and gender neutral criteria, including the precise nature of the role and relevant market data. Actual compensation may vary depending on factors such as experience, qualifications, and location. Benefits may differ based on employment status and regional policies. Details mentioned in this job posting do not guarantee a specific salary, benefits package, or employment terms.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.