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BT Group • GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey

Technical Delivery Specialist

Employment type:  Full time
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Job Description

Job Req ID:

Posting Date:

Function:

Location:

Salary:

Location

This role is based out of our New Bailey, Manchester office or our One Braham London office. We have a hybrid working model of 3 days together and 2 days wherever.

Due to the nature of the work, you will need to be elegible for security clearance+.

About the role

In IT we have a clear vision, mission and purpose. We play a critical role in driving pan-IT transformation, customer experience and have an ambitious roadmap to improve our efficiency, quality and time to market as well as fundamentally simplify our architecture. Transformation and Integration programmes are at the heart of IT’s mid-term plan and pivotal to BT’s future success.

Our Vision: We are the home of IT, where brilliant minds come together to create experiences that feel personal and put smiles on faces.
Our Mission: We co-create with our customers and partners by listening with an open mind, to pioneer innovation that matters, having fun along the way.
Our Purpose: We partner with you to deliver personalised experiences that wow you. We manage and evolve your services at the right cost, quality, and pace, making them better every day.

What you’ll be doing

1. Implements workstreams in full cycle delivery of commercial outcomes for technology developments and solutions.
2. Identifies opportunities to resolve risks and issues relating to delivery and any impacts on related components or teams.
3. Coordinates with a range of internal and external stakeholders to resolve issues, update on progress and achieve benefits.
4. Coordinates with multiple complex medium sized technical deliveries or a single large technical delivery.
5. Monitors all actions and activities, from scope to delivery, to ensure adherence to technical roadmap and time and budget constraints.
6. Implements ways to improve team, process and service performance and suggest and implement changes to how the team operates.
7. Contributes to the development of innovative approaches and tools aimed at furthering BT Group's capabilities.
8. Implements the resolution of technical delivery problems and ensuring all parties involved are engaged in resolutions.
9. Mentors and coordinates a diverse team to deliver medium-sized, technical projects within a specific domain which enable benefits for customers across a portfolio of projects.
10. Champions, continuously develops and shares with team knowledge on emerging trends and changes in Technical Delivery.

Essential Skills / Experience

  • Manage assurance of BT’s products and services offered to HMG sectors through risk assessment and delivery of risk mitigation controls against stakeholder requirements and industry.
  • Understanding, Knowledge and Design of secure systems to meet UK Government standards.
  • Expert knowledge / experience of BT Security Policies and Processes.

Desirable Skills / Experience

  • Deliver detailed security designs, required to support the End-to-End solution, and ensuring they achieve the chosen level of customer acceptance.
  • Act as a Technical Security Design Authority, focussing on creation and delivery of all security aspects related to a project.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.
You can design the package to suit you and your lifestyle.

Your core benefits include:
• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme


You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.


Ready to connect for good and help shape the future? Apply now.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.

Apply now

Company benefits

25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Bank holiday swaps
Buy or sell annual leave – buy up to 5 days/year pro rata
Carer’s leave – Two weeks paid leave
Cinema discounts
Coaching
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Employee assistance programme
Employee discounts
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced pension match/contribution
Enhanced sick pay – 3 months
Faith rooms
In house training
L&D budget – sponsored accreditation available for certain professions
Learning platform – internal and external learning content via Degreed
Learning license – unlimited access
Lunch and learns
Mental health platform access – Silvercloud
Mentoring
Neo-natal leave
Open to job sharing
Open to part time work for some roles
Optional unpaid leave
Private GP service – 24/7 virtual GP access for UK colleagues
Referral bonus
Returnship
Salary sacrifice
Share options
Shared parental leave
Travel loan
Volunteer days – 3 volunteer days per year
Reservist leave
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
On-site catering
On-site barista
On-site shower
Modern office
Collaboration spaces
Private booths
On-site wellness room
Open to part-time employees
Open to compressed hours

Working at BT Group

Company employees:

100,000 across BT Group (24,000 at BT Business)

Gender diversity (m:f):

74.3:25.7 (BT Group)

Hiring in countries

Hungary

India

Malaysia

Singapore

United Kingdom

Office Locations

Awards & Accreditations

2nd - Best Workplace Culture

2nd - Best Workplace Culture

Flexa awards 2026
3rd – Most loved - Large companies

3rd – Most loved - Large companies

Flexa awards 2026
Most Family Friendly Company

Top 10 - Most Family Friendly Company

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025

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