Senior Planning & Performance Manager

Hybrid 3 days a week together out of our London offices (flexible 2 days remote wherever).

About the role

Shape the investment choices that keep the UK connected.

This is a rare opportunity to sit at the centre of one of BT's most significant investment portfolios, helping to guide billions of pounds of network investment decisions that drive customer experience, business growth and the future of the UK's communications infrastructure. Drawing on strategic planning, commercial insight and portfolio leadership, you will help Networks make informed decisions on where to invest, where to prioritise and how to maximise value from every pound spent.

As Senior Planning & Performance Manager, you'll lead the planning and performance capability across Networks, bringing together investment priorities, delivery commitments, benefits, risks and customer outcomes into a single, integrated view. Working closely with senior stakeholders across Networks, Finance, Strategy, Digital and customer-facing units, you'll influence some of the organisation's most important investment decisions.This is a highly visible Career Level C role for someone who enjoys turning complexity into clarity, influencing at senior levels and helping leaders make confident, evidence-based decisions in a fast-moving and constantly evolving environment.

What you’ll be doing

• Lead the end-to-end Networks Annual Investment Review, shaping priorities, planning activity and investment recommendations that support long-term strategic objectives.
• Own the development and maintenance of the Networks Operating Plan, creating a clear and credible view of investment, delivery commitments, benefits, risks and outcomes.
• Manage planning and performance across a large-scale investment portfolio, ensuring delivery remains aligned to agreed priorities, value drivers and business objectives.
• Support senior leaders in making informed trade-off decisions by translating complex operational, technical and financial information into clear recommendations.
• Monitor portfolio performance, identifying risks, dependencies, delivery challenges and opportunities for intervention before issues impact outcomes.
• Build strong relationships across Networks and the wider BT Group, aligning stakeholders behind a single view of investment demand, priorities and commitments.
• Lead investment and performance reviews with senior stakeholders, ensuring discussions remain focused on decisions, actions and measurable outcomes.
• Coach and develop a small team while continuously improving planning, reporting and portfolio management practices across the function.

Essential Skills / Experience

• Strategic, investment or portfolio planning within a large, complex organisation, with responsibility for shaping priorities and influencing major business decisions.
• Leading annual or multi-year planning cycles, translating strategy into prioritised, deliverable plans that balance investment, risk, capacity and business outcomes.
• Commercial and financial management, including CapEx planning, forecasting, business cases, benefits realisation and investment trade-off decisions.
• Portfolio performance leadership, including governance, change control, dependency management, risk management and performance tracking across complex programmes or portfolios.

Desirable Skills / Experience

• Experience within telecommunications, technology, infrastructure or another capital-intensive environment.
• The ability to analyse complex data and build compelling, evidence-based investment recommendations for senior leaders.
• Experience operating across multiple specialist domains, bringing together diverse viewpoints into a single strategic direction.
• Strong stakeholder leadership and influencing skills, with the confidence to challenge constructively and build alignment across organisational boundaries.
• Experience linking technology or infrastructure investment to customer, operational and commercial outcomes.
• Excellent communication skills and the ability to create concise executive-level narratives that support decision making.
• Knowledge of network investment planning, enterprise portfolio management, operating planning or large-scale dependency management.
• Experience leading, coaching or developing individuals and creating high-performing teams.
• Professional qualifications in portfolio management, programme management, project management, finance, business management or a related discipline.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.

You can design the package to suit you and your lifestyle.

Your core benefits include:

• Company car scheme (or cash alternative)
• 15% on target annual bonus
• Private healthcare for you and your family
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.