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BT Group

Networks Risk and Controls Manager

Location:  GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham
Location flexibility:  3 office days / week
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Job Description

Job Req ID: 62432

About the role

BT Group's Group Audit, Risk and Controls (GARC) function plays an important role in helping the business manage risk, strengthen resilience and maintain an effective control environment across the organisation. Reporting to the Senior Manager, Networks Risk and Controls, this role sits within the Networks Risk and Controls team and supports the continued embedding of BT's integrated risk, controls and assurance framework across the Networks unit.

As Networks Risk and Controls Manager, you'll focus on the implementation and continuous improvement of key control framework, coordination of the assurance activity, management of the key operational and emerging risks, and delivery of the reporting that supports informed decision-making. Working across a large and complex corporate environment, you'll partner with stakeholders throughout the business to help strengthen governance, improve controls and support a resilient risk management culture.

What you’ll be doing

Key Controls

  • Day-to-day management of the implementation and oversight of the Key Control Framework in the Networks Unit, including close cooperation with Networks control owners, managers and operators on control design, implementation, and continuous improvement.
  • Facilitate control changes as required, including communicating changes and amending as required in Artemis, ensuring control activity is accurately reflected.
  • Support control owners with the bi-annual self-assessment of Key Controls across the Networks Unit.

Risk Management

  • Support risk owners in the identification and management of Networks Point and Emerging risks and associated actions.
  • Contribute towards projects, initiatives and decision points that support the development of a future-facing and resilient Networks Unit.

Assurance Co-ordination and Reporting

  • Act as Networks Unit Assurance liaison, acting as 'traffic control' for in-unit assurance activity, supporting unit teams with assurance queries and actions, acting as a primary point of contact for Group assurance providers.
  • Prepare management reporting for Networks leadership on the status of dynamic risks, the Key Control Framework and assurance activity.

Stakeholder Management and Support

  • Represent the Networks Risk and Controls team across a variety of forums, working with colleagues across Group Risk, Control and Assurance to share best practice and develop solutions to risk, control and assurance challenges.
  • Mentor other risk and controls professionals, supporting capability development across the wider team.
  • Champion and share knowledge of emerging trends and developments in risk and controls.

Essential Skills / Experience

  • Risk and controls experience gained within a large corporate environment, with exposure to implementing and maintaining effective control frameworks.
  • Practical involvement in the implementation, operation, assessment or assurance of internal controls and control frameworks.
  • A strong grounding in classical risk management disciplines, including risk identification, assessment, mitigation planning, monitoring and reporting across a business area.
  • The ability to produce clear reporting and insights for senior leaders, supporting effective decision-making and governance.

Desirable Skills / Experience

  • Experience within telecommunications, or another regulated industry.
  • Exposure to operational risk management, including the identification and management of emerging risks.
  • An understanding of assurance activities and the remediation of control findings.
  • The ability to build effective relationships with a broad range of stakeholders and work collaboratively across different teams.
  • A confident communication style, with the ability to explain risk, controls and assurance concepts to different audiences.
  • Experience analysing data and producing meaningful management information and reporting.
  • A curious mindset with an interest in improving processes, controls and governance frameworks.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

  • 10% on target annual bonus
  • Access to an online private GP 24/7 for you and your immediate family
  • Market-leading paid carers leave with up to 2 weeks off
  • Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
  • Discounted EE and BT products, including mobile and broadband
  • Market leading Pension scheme – 5% from you and 10% from us
  • Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.

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Working at BT Group

3 office days / week

A little flex time

Company benefits

25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Bank holiday swaps
Buy or sell annual leave – buy up to 5 days/year pro rata
Carer’s leave – Two weeks paid leave
Cinema discounts
Coaching
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Employee assistance programme
Employee discounts
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced pension match/contribution
Enhanced sick pay – 3 months
Faith rooms
In house training
L&D budget – sponsored accreditation available for certain professions
Learning platform – internal and external learning content via Degreed
Learning license – unlimited access
Lunch and learns
Mental health platform access – Silvercloud
Mentoring
Neonatal leave
Open to job sharing
Open to part time work for some roles
Optional unpaid leave
Private GP service – 24/7 virtual GP access for UK colleagues
Referral bonus
Returnship
Salary sacrifice
Share options
Shared parental leave
Travel loan
Volunteer days – 3 volunteer days per year
Reservist leave
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
On-site catering
On-site barista
On-site shower
Modern office
Collaboration spaces
Private booths
On-site wellness room
Open to part-time employees
Open to compressed hours

Awards & Accreditations

2nd - Best Workplace Culture

2nd - Best Workplace Culture

Flexa awards 2026
3rd – Most loved - Large companies

3rd – Most loved - Large companies

Flexa awards 2026
Most Family Friendly Company

Top 10 - Most Family Friendly Company

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025
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Company employees:

100,000 across BT Group (24,000 at BT Business)

Gender diversity (m:f):

74.3:25.7 (BT Group)

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