Highlights

OVER_50_FRIENDLY

Age inclusive

CULTURE.DYNAMIC

Agile and dynamic

ALTERNATIVE_WORKING_PATTERNS

Alternative working patterns

Merlin Entertainments

Entertainment
Travel
Tourism

Become part of the story

Entertainment
Travel
Tourism

Merlin Entertainments is the global leader in branded entertainment, and it takes our 30,000 amazing teammates around the world to bring our attractions to life. From guest-facing roles to engineers, creatives to commercial strategists the Merlin Entertainments family is all about fun, innovation and making a difference!

We value the incredible work our people do for our guests and the business. We like to show our appreciation as often as we can, providing our people all over the world with exclusive Merlin treats, alongside their standard local benefits package.

8.8

/10

8.8

/10

This score reflects how open and clear a company is about its working environment. The higher the score, the more insight they've shared into their ways of working.

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What Merlin Entertainments offers their employees

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Alternative working patterns

We're waiting for Merlin Entertainments's employees to verify their alternative working patterns.

Open to part time work for some roles

Life at Merlin


Every day, we are committed to driving escape, play, and family togetherness for our teams and our millions of guests each year!

That's why our values drive a spirit of self-improvement, support, and enjoyment into our workplace. We're ambitious, we look out for one another, and we have fun along the way.

Our Merlin Values are woven into the fabric of our organisation. They represent what we stand for as a Merlin family — our commitment to excellence, continuous improvement and ambition to deliver our purpose every day.

  • We Care
  • Own Your Craft
  • Drive and Discover
  • Go Together
  • Enjoy The Ride

Approach to inclusion

At Merlin, our aim is to be the most inclusive and flexible employer in our industry 💜

We're creating an inclusive and diverse workplace where people can be themselves, have equal opportunities and thrive together. We value all of our employees, regardless of age, race, gender, ability, or sexual orientation.

As we’re a global company, our strength lies in having a balance of national and cultural diversity in our senior management and local teams.

At Merlin Entertainments, we’re not just about world-class guest experiences; we’re committed to creating an incredible workplace too. Through inclusive hiring, mentorship, and leadership programmes, we’re making huge strides in gender representation, empowering our teams to bring their very best to each day 🚀

Here's just a few of the initiatives we're proud to have launched to support our teammates across all stages of their journey:

  • 🫶 Menopause Community: giving employees a space to share experiences, access resources, and support one another.
  • 💚 Cancer Care Resource: a dedicated programme built to support our Merlin teammates around the world who may be affected by cancer; from receiving treatment themselves to supporting a loved one, or being personally affected.
  • 🎖️ Armed Forces Covenant (2019): our commitment to recognising the value of serving personnel, veterans and military families.
  • 🌍 Charity Champions Community: a dedicated space for teammates looking for inspiration, seeking advice, or ready to take action, through connection, contribution, and impact.
  • 🫂 The Merlin Accessibility Group: showcasing how we build disability confidence from the inside out.
  • 🧠 Merlin's Autism Partnership: an internal resource supporting our teammates in understanding and embracing neurodiversity.

Flexible working at Merlin Entertainments

Our aim is to be the most inclusive and flexible employer in our industry.

We aim to implement dynamic work arrangements for our employees. We’re creating a nurturing culture, where everyone can be their truest self.

Accreditations
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Armed Forces Covenant

2019
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Disability Confident Committed

2024
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Inclusion In (Silver)

2023

Awards & Achievements

Working at Merlin Entertainments

2 days/week at home – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f:n-b):

0:52:48

Hiring in countries

Australia

Canada

Denmark

Germany

Iceland

Italy

Netherlands

United Kingdom

United States

Office Locations

Related blog posts

Employee benefits

We like to show our appreciation as often, and in as many ways, as we can - and have some exclusive Merlin treats for everyone to enjoy!  

Benefits vary by region, role, and individual.

  • Annual bonus
  • Buy or sell annual leave
  • Charity donation scheme
  • Cycle to work scheme
  • Employee assistance programme
  • Employee discounts – 40% LEGO Discount
  • Enhanced pension match/contribution
  • Eye Care Support
  • Family health insurance
  • Health insurance
  • Theme park discounts
  • Lunch and learns
  • In house training
  • Further education support
  • Open to part time work for some roles

Merlin Entertainments's careers

Merlin Accessibility Assistant
Berkshire-Windsor, SL4 4AY, UK
Health & Safety Manager
Surrey-Chessington, KT9 2NE, UK
First Aid Host/Responder
Surrey-Chertsey, KT16 8PN, UK
Operations Specialist
Berkshire-Windsor, SL4 4AY, UK
Food & Beverage Host
Hollywood, CA, US
Model Design Technician
Goshen, 10924, US
Senior Brand Identity Manager LEGOLAND
Greater London-London, SE1 9AX, UK
Duty Manager
Warwickshire-Warwick, CV34 4QU, UK
Pier Controller
Greater London-London, SE1 7PB, UK
Warehouse Lead
Berkshire-Windsor, SL4 4AY, UK
Finance Systems Operations Manager
Hampshire-Basingstoke, RG24 8WG, UK
Education Host
Bloomington, MN, US
Admissions Host
Bloomington, MN, US
Guest Experience Lead
Orlando, 32819, US
SEA LIFE Retail Shift Lead
San Antonio, TX, US
Custodian
North Richland Hills, 76180, US
Attraction Host
Schaumburg, US
Guest Experience Host
Atlanta, 30326, US
Guest Experience Host
Las Vegas, NV, US
Retail Shift Lead
Bloomington, MN, US
Rides Host 2026
Surrey-Chertsey, KT16 8PN, UK
Site Security Manager
Berkshire-Windsor, SL4 4AY, UK
Security & Incident Manager
Surrey-Chessington, KT9 2NE, UK
Senior Accountant R2R
Hampshire-Basingstoke, RG24 8WG, UK
Guest Experience Administrator
Greater London-London, NW1 5LR, UK
Costume Character
West Midlands-BIRMINGHAM, B1 2HL, UK
Retail Host
Bloomington, MN, US
Lifeguard
Surrey-Chessington, KT9 2NE, UK
Food & Beverage Host
Norfolk-HUNSTANTON, PE36 5BH, UK
Marine Life Ranger
Norfolk-HUNSTANTON, PE36 5BH, UK
Infrastructure Project Manager
Greater London-London, SE1 9AX, UK
General Manager
Auburn Hills, 48326, US
Attractions Host
Warwickshire-Warwick, CV34 4QU, UK
SEA LIFE Education Lead
Orlando, 32819, US
Admissions Host
Greater London-London, SE1 7PB, UK
Security Operations Lead
Carlsbad, 92008, US
Warehouse Driver
Surrey-Chessington, KT9 2NE, UK
Retail Host
Auburn Hills, 48326, US
Admissions Host
Auburn Hills, 48326, US
Ride Host
Greater London-London, SE1 7PB, UK
Cash Office Supervisor (Secondment)
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Theme Park Ride Operator
Goshen, 10924, US
Public Relations Manager NA
Orlando, 32819, US
Model Shop Animation Supervisor
Winter Haven, 33884, US
Miniland Assistant
Berkshire-Windsor, SL4 4AY, UK
M365 Engineer
London, SE1 7PB, UK
Global Network Manager
Greater London-London, SE1 9AX, UK
Monitoring Manager
London, SE1 7PB, UK
Service Delivery Technician
London, SE1 7PB, UK
Configuration Manager (CMDB)
London, SE1 7PB, UK
Operations Host
Greater London-London, NW1 5LR, UK
Park Medic (Full-Time)
Winter Haven, 33884, US
Entertainment Performer
North Richland Hills, 76180, US
Admissions Shift Lead
East Rutherford, NJ, 7073, US
Admissions & Car Park Host
Warwickshire-Warwick, CV34 4QU, UK
Health & Safety Ranger
North Richland Hills, 76180, US
Retail Host
East Rutherford, 7073, US
SEA LIFE Guest Experience Host
Auburn Hills, 48326, US
Retail Assistant
Warwickshire-Warwick, CV34 4QU, UK
ITSM Platform Lead
London, SE1 7PB, UK
Guest Experience Host
East Rutherford, NJ, 7073, US
SEALIFE Admissions Host
Grapevine, TX, 400061, US
Assistant Master Model Builder
Manchester, M17 8AS, UK
Food & Beverage Operations Manager
Dorset-Weymouth, DT4 7SX, UK
Cleaner
Cornwall-Gweek, TR12 6UG, UK
Control Technician (Diagnostics)
Winter Haven, 33884, US
Engineering Technician
Winter Haven, 33884, US
People Business Partner
Berkshire-Windsor, SL4 4AY, UK