Highlights

OVER_50_FRIENDLY

Age inclusive

CULTURE.DYNAMIC

Agile and dynamic

ALTERNATIVE_WORKING_PATTERNS

Alternative working patterns

Merlin Entertainments

Become part of the story

Merlin Entertainments is the global leader in branded entertainment, and it takes our 30,000 amazing teammates around the world to bring our attractions to life. From guest-facing roles to engineers, creatives to commercial strategists the Merlin Entertainments family is all about fun, innovation and making a difference!

We value the incredible work our people do for our guests and the business. We like to show our appreciation as often as we can, providing our people all over the world with exclusive Merlin treats, alongside their standard local benefits package.

8.6

/10

8.6

/10

This score reflects how open and clear a company is about its working environment. The higher the score, the more insight they've shared into their ways of working.

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What Merlin Entertainments offers their employees

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Alternative working patterns

We're waiting for Merlin Entertainments's employees to verify their alternative working patterns.

Open to part time work for some roles

Life at Merlin


Every day, we are committed to driving escape, play, and family togetherness for our teams and our millions of guests each year!

That's why our values drive a spirit of self-improvement, support, and enjoyment into our workplace. We're ambitious, we look out for one another, and we have fun along the way.

Our Merlin Values are woven into the fabric of our organisation. They represent what we stand for as a Merlin family — our commitment to excellence, continuous improvement and ambition to deliver our purpose every day.

  • We Care
  • Own Your Craft
  • Drive and Discover
  • Go Together
  • Enjoy The Ride

Approach to inclusion

At Merlin, our aim is to be the most inclusive and flexible employer in our industry 💜

We're creating an inclusive and diverse workplace where people can be themselves, have equal opportunities and thrive together. We value all of our employees, regardless of age, race, gender, ability, or sexual orientation.

As we’re a global company, our strength lies in having a balance of national and cultural diversity in our senior management and local teams.

At Merlin Entertainments, we’re not just about world-class guest experiences; we’re committed to creating an incredible workplace too. Through inclusive hiring, mentorship, and leadership programmes, we’re making huge strides in gender representation, empowering our teams to bring their very best to each day 🚀

Here's just a few of the initiatives we're proud to have launched to support our teammates across all stages of their journey:

  • 🫶 Menopause Community: giving employees a space to share experiences, access resources, and support one another.
  • 💚 Cancer Care Resource: a dedicated programme built to support our Merlin teammates around the world who may be affected by cancer; from receiving treatment themselves to supporting a loved one, or being personally affected.
  • 🎖️ Armed Forces Covenant (2019): our commitment to recognising the value of serving personnel, veterans and military families.
  • 🌍 Charity Champions Community: a dedicated space for teammates looking for inspiration, seeking advice, or ready to take action, through connection, contribution, and impact.
  • 🫂 The Merlin Accessibility Group: showcasing how we build disability confidence from the inside out.
  • 🧠 Merlin's Autism Partnership: an internal resource supporting our teammates in understanding and embracing neurodiversity.

Flexible working at Merlin Entertainments

Our aim is to be the most inclusive and flexible employer in our industry.

We aim to implement dynamic work arrangements for our employees. We’re creating a nurturing culture, where everyone can be their truest self.

Accreditations
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Armed Forces Covenant

2019
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Disability Confident Committed

2024
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Inclusion In (Silver)

2023

Awards & Achievements

Working at Merlin Entertainments

2 days/week at home – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f:n-b):

0:52:48

Hiring in countries

Australia

Canada

Denmark

Germany

Iceland

Italy

Netherlands

United Kingdom

United States

Office Locations

Merlin Entertainments's live feed

Employee benefits

We like to show our appreciation as often, and in as many ways, as we can - and have some exclusive Merlin treats for everyone to enjoy!  

Benefits vary by region, role, and individual.

  • Annual bonus
  • Buy or sell annual leave
  • Charity donation scheme
  • Cycle to work scheme
  • Employee assistance programme
  • Employee discounts – 40% LEGO Discount
  • Enhanced pension match/contribution
  • Eye Care Support
  • Family health insurance
  • Health insurance
  • Theme park discounts
  • Lunch and learns
  • In house training
  • Further education support
  • Open to part time work for some roles

Merlin Entertainments's careers

Hotel Twilight Public Area Cleaner
Berkshire-Windsor, SL4 4AY, UK
Guest Services Host
Berkshire-Windsor, SL4 4AY, UK
Addetti alle Vendite - Gardaland
Veneto-Garda, 37014, IT
Guest Experience Host
Norfolk-GREAT YARMOUTH, NR30 3AH, UK
Commercial Specialist
Surrey-Chertsey, KT16 8PN, UK
Aquarist 1
East Rutherford, 7073, US
Lead Technician
Atlanta, 30326, US
Retail Host
Springfield, 22150, US
Admissions Host
Orlando, 32819, US
Food & Beverage Host
Grapevine, TX, US
Retail Host
Grapevine, TX, US
Hotel Bell Valet - Part Time
Winter Haven, 33884, US
Maintenance Technician
Tempe, 85282, US
Admissions Host
West Midlands-BIRMINGHAM, B1 2AA, UK
Guest Experience Host
West Midlands-BIRMINGHAM, B1 2AA, UK
Retail Host
West Midlands-BIRMINGHAM, B1 2AA, UK
Café Assistant
Norfolk-HUNSTANTON, PE36 5BH, UK
Accountant - R2R
Hampshire-Basingstoke, RG24 8WG, UK
Commercial Host
Stirlingshire-LOCH LOMOND, G83 8QL, UK
Custodian
Springfield, 22150, US
Admission & Retail Assistant
Cornwall-Gweek, TR12 6UG, UK
Admissions & Car Park Assistant
Warwickshire-Warwick, CV34 4QU, UK
Food and Beverage Host
West Midlands-BIRMINGHAM, B1 2AA, UK
Café Assistant
Cornwall-Gweek, TR12 6UG, UK
Senior Accountant
Hampshire-Basingstoke, RG24 8WG, UK
Zonal Lead
Surrey-Chertsey, KT16 8PN, UK
Casual Keeper
Sydney, 2000, AU
Casual Keeper/Aquarist
Sydney, 2000, AU
Senior Host - Attractions Zone 3
Winter Haven, 33884, US
Water Park Team Leader
Winter Haven, 33884, US
Retail Associate
Goshen, 10924, US
Retail Stock Coordinator
Goshen, 10924, US
Guest Experience Supervisor
East Rutherford, NJ, 7073, US
Senior Paid Media Manager
Carlsbad, 92008, US
Technician
North Richland Hills, 76180, US
Retail Host
Auburn Hills, 48326, US
Admissions Host
Auburn Hills, 48326, US
Guest Experience Host
Yonkers, 10710, US
Birthday Party Host
Yonkers, 10710, US
Actor
North Yorkshire-York, YO1 9RD, UK
Customer Service Assistant
East Sussex-Brighton, BN2 1TB, UK
Admissions & River Host
Greater London-London, SE1 7PB, UK
Rides Engineering Technician
Carlsbad, 92008, US
Seasonal Hoofstock Keeper
Surrey-Chessington, KT9 2NE, UK
Zoo Experience & Education Host
Surrey-Chessington, KT9 2NE, UK
Senior Delivery Lead Manager (FTC)
Greater London-London, SE1 9AX, UK
Indirect Sales Operations Executive, EU
Greater London-London, SE1 9AX, UK
First Aid & Incident Supervisor
Surrey-Chessington, KT9 2NE, UK
Global MICE Director
Greater London-London, SE1 9AX, UK
Commercial Host
Mooloolaba, 4557, AU
Health & Safety Ranger
North Richland Hills, 76180, US
Entertainment Performer
North Richland Hills, 76180, US
Guest Experience Host
North Richland Hills, 76180, US
General Manager
Vestmannaeyjab�r, IS
Technician
Grapevine, TX, US
Admissions Supervisor
Greater London-London, NW1 5LR, UK
Porter - Hotel
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Director of Delivery & PMO
Greater London-London, SE1 9AX, UK
Birthday Host
Berkshire-Windsor, SL4 4AY, UK
Food & Beverage Guest Experience Host
Plymouth Meeting, 19462, US
Guest Experience Host
Grapevine, TX, 400061, US
Guest Experience Host
Kansas City, MO, US
Commercial Manager
Toronto, Ontario, ON L4K 5W4, CA
Facilities Technician Leader
Winter Haven, 33884, US
Solution Architect
Greater London-London, SE1 9AX, UK
Controls Engineer
Surrey-Chertsey, KT16 8PN, UK
Director of Employee Insights & Experience
Greater London-London, SE1 9AX, UK
Warehouse Assistant
Winter Haven, 33884, US
Assistant Aquarist
Norfolk-GREAT YARMOUTH, NR30 3AH, UK
Commercial Team Leader
North Yorkshire-Scarborough, YO12 6RP, UK
Theme Park Associate
Goshen, 10924, US
Theme Park Ride Operator
Goshen, 10924, US
Operations Associate (Fixed-Term)
Surrey-Chertsey, KT16 8PN, UK
Seasonal Zonal Lead (Zone 1)
Surrey-Chertsey, KT16 8PN, UK
Accountant - R2R
Hampshire-Basingstoke, RG24 8WG, UK
Senior Host - Presentation Z2
Winter Haven, 33884, US
Senior Host - Attractions Z2
Winter Haven, 33884, US
Fulltime Aquarist/Keeper
Mooloolaba, 4557, AU
Edutainment Host
Orlando, 32819, US
Global Head of Photo and Games Partnerships
Greater London-London, SE1 9AX, UK