TELECOM BILLING SPECIALIST - VOIS

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced Telecom Billing Specialist with strong expertise in enterprise telecom billing platforms and end-to-end revenue lifecycle management. The role focuses on supporting, enhancing, and stabilising billing solutions operating in complex, high-availability or cloud-based environments, ensuring accuracy, reliability, and effective integration across systems.

What you’ll do

Support and manage rating, billing, invoicing, Accounts Receivable, and billing journaling processes
Perform business analysis, design, development, and ongoing maintenance using Java-based batch modules, integration services, and API integrations, or equivalent cloud technologies
Design, develop, and troubleshoot containerised integration adapters and system interfaces across the application stack
Monitor and support billing cycles, batch executions, and financial journal postings to ensure timely and accurate outcomes
Investigate and resolve billing data discrepancies, mediation issues, and potential revenue leakage scenarios
Carry out log analysis, incident management, and root cause analysis in production environments
Perform database and application-level debugging across Oracle databases, middleware, and integration layers
Collaborate with development, infrastructure, finance, and business stakeholders to maintain billing accuracy and system stability

Who you are

An individual with a strong understanding of telecom billing and revenue lifecycle processes
Experienced in working with enterprise telecom billing systems
Proficient in Java development for batch processing, integrations, and APIs, or relevant cloud technologies
Highly skilled in PL/SQL, including stored procedures, packages, performance tuning, and data validation
Comfortable administering Unix/Linux environments with shell scripting (ksh/bash) for batch orchestration and monitoring
Analytical and detail-focused, with the ability to investigate complex data and system issues
A clear communicator, able to collaborate effectively across technical and business teams

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

Opportunity to work on enterprise-scale telecom billing platforms with direct revenue impact
Exposure to complex, high-availability and cloud-based environments
Collaboration with cross-functional teams spanning technology, finance, and business operations
A role that supports continuous professional development in billing, integration, and production support

What skills you will learn

Advanced billing operations and revenue assurance practices
Deeper expertise in containerised integrations and cloud-aligned billing solutions
Enhanced incident management and root cause analysis skills in live environments
Stronger stakeholder engagement across technical and financial domains

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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