Senior Solution Designer

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Senior Solution Designer to support the VOIS Commercial Enablement project by delivering high‑quality solution blueprints, technical analysis and architecture direction for complex BSS/OSS initiatives. The individual will analyse business needs, assess gaps against VOIS and regulatory requirements, and define scalable, secure and innovative solutions aligned with the VOIS technology strategy. In this role, they will collaborate closely with architects, solution owners, product teams and cross‑functional stakeholders to guide projects through the Vodafone Project Delivery Lifecycle using SAFe methodologies.

What you will do

• Produce solution scope and designs primarily for BSS/OSS, working with product owners, security architects, technical leads, and VOIS IT/Network teams.
• Initiate and support the shaping of large workstreams and projects, engaging stakeholders at appropriate levels.
• Conduct discovery and gap analysis to identify non‑compliance with VOIS baselines and regulatory requirements, and define remediation solutions.
• Lead core solution design activities including requirements analysis, impact assessments, blueprint creation, high‑level designs and prototyping.
• Build and maintain effective working relationships with internal colleagues and line managers.
• Perform technical assessments of BSS/OSS solutions and services.
• Apply architectural design principles and patterns to ensure scalability, reliability, security and maintainability.
• Prepare white papers outlining innovative solution approaches that enhance value and reduce costs.
• Contribute to risk and issue assessment for relevant programmes and projects.
• Support KPI tracking and progress analysis.
• Contribute to the development and maintenance of a long‑range plan and pipeline of viable projects based on cost‑benefit analysis.
• Assess the impact of de‑scoped or deferred deliverables and incorporate changes into the wider technology strategy.

Who you are

• Proven experience designing solutions for major technology projects.
• Strong knowledge of BSS/OSS and related use cases.
• Understanding of cloud architecture solutions.
• Excellent written and verbal communication skills.
• Able to operate autonomously with flexibility and structured self‑organisation.
• Creative problem‑solver with the ability to propose innovative solutions.
• Effective team collaborator.
• Strong strategic thinking and problem‑solving skills.
• Experience in Technology, CRM, Billing or SI industries.
• Familiarity with Microsoft Visio or similar design/diagramming tools.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

• Hybrid way of working
• Medical and dental services
• Life and hospitalization insurance
• Dedicated employee phone subscription
• Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.
• Special discounts for gyms and retailers
• Annual Company Bonus
• Loyalty Programme
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• Getting in on the ground floor of a technology changing company
• We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
• Special Paternal Program - 4 months of paid paternity leave

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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