Senior Manager-GLOBAL IP ENGINEER

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a highly skilled Global IP Engineer to join our Vodafone Network Operations team in Pune, India. This role focuses on providing expert-level support for MPLS-based network infrastructure and Cisco ACI technology. You will act as a key escalation point for critical incidents, ensuring operational excellence, high availability, and performance across complex multi-technology environments. The position requires strong expertise in routing, switching, data centre networks, and security technologies.

What you will do

• Provide expert operational support for Cisco ACI data centre environments, ensuring service availability on a 24x7 basis
• Lead troubleshooting and resolution of high-severity incidents related to Cisco ACI fabric, including tenants, VRFs, bridge domains, EPGs, contracts, VLANs, VXLAN, COOP, VPC, and L3Out
• Configure, operate, and maintain Cisco ACI fabric using APIC controllers and Nexus 9000 spine–leaf architecture
• Perform lifecycle management activities such as upgrades, patching, and failover testing
• Monitor fabric health and performance using APIC dashboards, SNMP, syslog, packet capture, and automation tools
• Conduct detailed root cause analysis and drive continuous improvement initiatives
• Develop and maintain automation scripts using Python and Ansible to support operational efficiency
• Maintain accurate documentation including network diagrams, configurations, and operational procedures
• Participate in change management processes with a focus on risk mitigation
• Work with vendors for escalation and resolution of hardware and software issues
• Collaborate with cross-functional teams to support onboarding, optimisation, and operational excellence

Who you are

• An experienced network professional with strong hands-on expertise in Cisco ACI and data centre networking
• Proficient in Layer 2 and Layer 3 networking concepts within Cisco ACI environments
• Experienced with Nexus 9000 ACI switches and APIC controllers
• Comfortable working in high-pressure operational environments with critical service impact
• Skilled in incident management, root cause analysis, and change management
• Familiar with automation and scripting using Python, Ansible, and REST APIs
• Knowledgeable in integrating security technologies such as firewalls and load balancers with ACI
• A clear communicator who documents effectively and shares knowledge with peers
• Holds or is working towards relevant certifications such as CCNA, CCNP, or Cisco Data Centre / ACI certifications

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

• Opportunity to work on cutting-edge technologies like Cisco ACI and SDN in a global environment.
• Exposure to complex, multi-technology networks and real-time operational challenges.
• Collaborative work culture with continuous learning and development opportunities.

What skills you will learn

• Advanced automation using Python and Ansible for network operations.
• Deep expertise in Cisco ACI fabric and SDN concepts.
• Proficiency in troubleshooting high-severity incidents and performing RCA in large-scale environments.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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