SCRUM MASTER - VOIS

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

What you’ll do

Coach teams in agile values and practices, ensuring consistent application of Scrum principles.
Facilitate agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
Support the team in estimation, sprint planning, and forecasting deliverables based on empirical evidence.
Build, maintain, and refine a healthy product backlog in close collaboration with the Product Owner.
Track and report key agile metrics such as burndown, velocity, defect trends, and delivery performance.
Actively remove impediments, address team dynamics, and foster an environment of continuous improvement.
Coordinate with other Scrum Masters to manage dependencies, risks, and programme-level alignment within scaled agile frameworks.
Administer and maintain the Scrum board, ensuring accurate and timely updates in Jira or equivalent tools.
Strengthen collaboration between developers, testers, Product Owners, and stakeholders across teams.

Who you are

An agile practitioner with 3–4 years of experience working as a Scrum Master.
Knowledgeable in agile methodologies and frameworks such as Scrum, Kanban, and scaled agile approaches.
Comfortable with software development concepts, enabling effective collaboration with engineering teams.
Experienced in using agile tooling, particularly Jira, for backlog, sprint, and metrics management.
A collaborative communicator with strong stakeholder management and coaching skills.
Proactive, self-motivated, and able to guide teams through change in a delivery-focused environment.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

Exposure to large-scale, enterprise agile delivery within a global organisation.Opportunities to influence team effectiveness and delivery outcomes across multiple stakeholders.A collaborative working culture that values learning, experimentation, and continuous improvement.

What skills you will learn

Advanced application of agile metrics and evidence-based forecasting.
Scaled agile coordination and dependency management across teams.
Enhanced coaching, facilitation, and stakeholder engagement capabilities.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Follow us on social media and #StayConnected

LinkedIn: https://www.linkedin.com/company/vois/Facebook: https://www.facebook.com/voisglobalInstagram: https://www.instagram.com/voisglobal/You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2