Roaming Contract Manager

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Roaming Contract Manager to lead the end-to-end lifecycle of roaming and interconnect agreements, including travel SIM, sponsored roaming, and discount contracts. Based in Budapest, this role is pivotal in drafting, negotiating, and executing commercial and legal terms with third-party operators, MVNOs, and Vodafone markets. The individual will proactively manage contract performance, ensure compliance, and mitigate risks while driving innovation and standardisation across the contract management framework.

What you will do

• Lead all contract-related activities across VRS, prioritising tasks and securing stakeholder approvals.
• Draft, negotiate, and execute roaming and interconnect agreements with external partners.
• Ensure inclusion of critical clauses (e.g. sanctions, anti-bribery, fraud) to protect VRS from legal and commercial risks.
• Oversee contract performance, including service delivery, revenue assurance, and SLA compliance.
• Manage relationships and communications with contracting parties, including escalations via the Central Roaming Inbox team.
• Continuously improve the contract management framework through standardisation, digitalisation, and automation.
• Propose industry-wide contract standards for emerging services such as VoLTE, LPWA, and 5G.
• Provide guidance to less experienced contract managers as needed.

What’s in it for you

• Opportunity to shape contract frameworks for emerging technologies and services.
• Exposure to strategic contract negotiations and industry-wide standardisation efforts.
• Collaborative work environment with cross-functional and international teams.
• Chance to contribute to digitalisation and automation initiatives within contract management.
• Supportive culture that values innovation, learning, and career development.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What skills you will learn

• Advanced contract lifecycle management and negotiation strategies.
• Stakeholder engagement and communication at senior levels.
• Legal and regulatory compliance in telecom contracts.
• Process optimisation and risk mitigation in contract execution.
• Industry-wide collaboration and standardisation practices.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.