OSS RDM Engineer

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

• Ability to anticipate risks and respond quickly; forward planning is critical;
• Support communication, planning, and coordination between Design, Project Manager, and Operations;
• Responsible for the quality of deliverables, documentation, and tracking of technical plans;
• Support RDM OSS engineering and report to the engineering team;
• Ensure technical changes are delivered and communicated in alignment with the OSS design strategy;
• Align architecture decisions with NBI/OSS Tools teams and manage third parties (FCAPS);
• Ensure transition of new/updated services into BAU via agreed processes;
• Track ITOM tools (OBM, NNMi) for alarms, events, faults, and performance management;
• Monitor progress (SIT/UAT), forecast support needs, and manage risks/escalations;
• Create HLD/LLD, support testing, and ensure continuous alignment with stakeholders (regular meetings).

Who you are

• Master’s or Bachelor’s Degree or technical institute certificate in Computer Science, Information Systems or other related field;
• Highly experienced in planning, organisational and analytical skills;
• Highly skilled at solving and communicating complex problems, applying knowledge and technology to the full;
• Able to communicates all needs, instructions and decisions;
• Adapts the style of communication to meet the needs of the audience;
• Proven ability to manage the interactions between suppliers, in-house teams and internal customers necessary to reliably deliver quality infrastructure services within large-scale, complex operating environments;
• Proficient in risk management methods and techniques for the assessment and management of internal and business risk;
• Strong written and verbal communication skills including the ability to explain complex information to senior management;
• Building professional relationships with Property, Group and External ensuring you are approachable with the ability to challenge;
• Previous experience working within Vodafone is an advantage as is experience in a similar role;
• A self-starter who is extremely organised, meticulous attention to detail, strong project management skills, highly professional with strong prioritisation and excellent communication skills;
• Strong networking and relationship building skills;
• Highly proficient with PC systems including Microsoft Office packages specifically Outlook, Excel, PowerPoint & Word;
• English (Fluency).

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• Hybrid Work Model - Flexible hybrid work model with 8-10 in-office days per month, managed by team leaders;
• Vodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and products;
• Recognition - Recognition programs for innovative, creative, high-potential employees and exemplary behaviors;
• Health and Well-being - Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and products;
• Learning - Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing, Skillsoft and Speexx);
• Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and roles.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.