Insurance Sales & Distribution Specialist

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role purpose:
To drive sustainable growth of VodaBima by leading sales and distribution of Motor, Life, Device Insurance and Health Insurance products, through strong channel execution, strategic partnerships, and robust field sales structures.
The role will ensure effective omnichannel delivery, optimize customer experience, and improve retention, renewals, and IPF repayment performance across all distribution channels.
Key accountabilities and decision ownership:
• Drive Sales & Revenue Growth
Lead sales for Motor, Life, Device and Health Insurance across all channels.
• Build & Manage Distribution Channels
Establish strong SFEs, optimize Retail touch points performance, and scale corporate & all other digital channels.
• Regional Execution & Field Coordination
Collaborate with Regional Teams, M-Pesa Leads, and Territory Managers to drive on-ground execution.
• Develop Partnerships
Secure and manage corporates, digital tax platforms ecosystems and SACCOs for Group Life expansion.
• Enhance Retail touch points Capability
Train and enable Retail touch points teams to effectively sell and service all insurance products.
• Performance Monitoring & Reporting
Ensure all channels use approved tools for sales tracking, reporting, and performance monitoring.
• Ensure Compliance & Governance
Maintain adherence to TIRA regulations and internal policies
Core competencies, knowledge and experience:
• Excellent analytical and logical reasoning skills translated from consumer insights
• Excellent communication skills
• Strong stakeholder management skills
• Ability to anticipate customer, competitor and market dynamics
• Able to challenge the status quo
Must have technical/professional qualifications:
• Bachelor’s degree in risk management and insurance, Actuarial Science or its equivalent.
• She/he must have at least 2 years of working experience in insurance sales.
• understanding of insurance laws and regulations of the country.
• Strong analytical skills and business acumen.
• Build and maintain relationship with key stakeholders in the value chain.
• Project management knowledge and experience would be advantageous.
Key performance indicators:
• Overall VodaBima Growth as per the company target
• Grow VodaBima Market and Value Share.
• Accurate and timely delivery of the execution plans specified on the calendar
• Quality of support and stakeholder alignment

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.