Acquisition SME Sales Specialist

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Purpose

Managing reginal Acquisition Sales team to ensure that SME/SOHO Acquisition channel is meeting customer excellence standards while Create a visible step change versus our competition to gain new market share .

Key Accountabilities

• Manage team up to 8 outsourced sales executives to work on achieving Net adds, Voice points, solution and accounts targets.
• Increase VF market share by leading a strong sales team to acquiring a new account and achieving the team Quota.
• Managing and distribution Sales according to territory to maximize opportunities to increase sales YOY
• Manage Stake holder “Marketing /Activation /any at assigned Task or Project & Spotting and encouraging innovative ideas at teams
• Minimizing and resolving complaints while train 93% Quality sales M3, 85 M6 and max 7% no network also Training and developing teams to represent and drive Vodafone Digital #1 strategy
• #1 NPS with our #1 acquisitions experience on individual account basis
• Making sure of adherence to all VF policies and procedures.
• People Training calendar plan . Ongoing positive feedback and coaching.
• Providing his Team members with all the needed work requirements (Handsets, Lines, Offers, Business cards & Letter Heads designed)
• Avoid any OOS.
• Smooth and easy communication with all VF stakeholder’s channels.
• Following VF standards to make sure of sales quality and business acquired.
• Expanding our channel reach nationwide to gain bigger share of new acquisitions.
• Initiate our business lounges to provide business products and services.
• Work on a coverage plan nationwide in order to insure our brand visibility at our dealer’s outlets all over the trade.
• Ensure the smooth and consistent flow of products and services through the VNF channels.
• Consecutive visits to the selected locations to ensure the look and feel. Inspiration.
• Consecutive visits to the selected locations to ensure the best customer experience
• Promos and incentives in place to achieve sales numbers.
• Monitor our market circulation & stability through a mystery shopping scheme.
• Providing our teams with required data to support their situation in the market.
• Ongoing training sessions to our sales reps. for enhancing our customer experience.
• Tactical contest plans to motivate & stimulate our sales reps. Performance.
• Submit & Consolidate reports

Technical & Professional Expertise

• Bachelor’s Degree (BSc/BA) in Business Administration, Engineering, Telecommunications, or a related field.
• 2-3 years of successful corporate sales experience in Sales, B2B Corporate sales, ideally its an advantage if within the Telecom and Technology sectors.
• Computer skills: MS Outlook, Excel, Word & PowerPoint
• Negotiation, communication skills, organization skills, presentation skills
• Time Management
• Stakeholder Management

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.