Performance & Insights Lead

Job Description

The Channel Partner team are a fast-paced business delivering a range of indirect mobile and connectivity solutions to both existing and new customers. Our team manages a portfolio of partners who carry our brand to market, overseeing a significant proportion of our business customers. We are responsible for driving profitable net customer growth and new product penetration.

This is a high-impact role at the heart of our commercial organisation, focused on enabling strong performance and sustainable growth across O2 Daisy.

As Performance & Insights Lead, you’ll turn complex data into clear intelligence that helps leaders understand what is happening, why it is happening and what actions to take next. Your work will directly influence forecasting accuracy, commercial decision-making and how we track progress against our targets.

You’ll own performance reporting and outlook processes, bringing together financial, commercial and market insight to tell a compelling story for senior stakeholders. Working closely with finance and commercial leaders, you’ll help shape budgets, identify risks and opportunities, and drive continuous improvement in how we measure and communicate performance. This is a role for someone who enjoys working with numbers but thrives on influencing outcomes through insight, clarity and collaboration.

Who we are

Our new B2B venture. By bringing Virgin Media O2 Business and Daisy together, we’re creating a focused, digital-first B2B business serving customers across small, medium, and large enterprises, as well as the public sector. Powered by our next generation fixed and mobile infrastructure the new entity will offer a broader portfolio of best-in-class solutions helping us win more business and better serve our customers.

The must haves

• Strong analytical capability with advanced Excel skills
• Proven commercial acumen with experience delivering P and L outcomes
• Confidence working with senior and cross-functional stakeholders
• High levels of accuracy in reporting with the ability to turn data into insight
• Experience owning forecasting or outlook processes

The other stuff we are looking for

• Experience using BI tools such as Power BI, DOMO or MicroStrategy
• Knowledge of billing and finance systems or processes
• Background in telecoms or a similar complex commercial environment

What's in it for you

Working at O2 Daisy, you'll get a rewards package that is designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check, and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

#LI-NA1