Senior Cloud Engagement Consultant

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Lead the Future of ERP Migrations – Join Our Centre of Excellence

Are you passionate about the power of the cloud? Are you ready to help Australia's public sector unlock greater efficiency and productivity through smarter ERP migrations?

Join SAP and lead a bold new initiative that’s redefining how key government agencies move to the cloud.

With the creation of a Centre of Excellence (CoE) for Federal Australian Agencies we’re building a high-performance team to guide major agencies through the how of ERP migration — with proven strategy, expert delivery, and scalable, lasting impact.

Initially, an 18-month transformation program, this high-profile, strategic initiative will be the successful candidate’s initial assignment, before transitioning into the broader Customer Success and Delivery area to extend the best practices and knowledge gained there.

This is your chance to set new industry benchmarks and drive real transformation where it matters most.

About the Role:

This is a critical consulting role focused on establishing the essential policy and accountability architecture necessary to convert strategic advisory into an auditable contractual reality, and champions defining and ownership of delivery outcomes of assigned projects or areas of responsibility. The Principal Executive’s expertise lies in policy and governance consulting, ensuring the framework for shared and individual responsibility is robust. This role works closely in hand with the Expert Cloud Engagement Executive on high-level policy negotiations, and with the Enterprise Cloud Engagement Architect on validating technical assurance against legal requirements, leading the certification of the Governed On-Ramp that clears the path for contract execution.

Job Responsibilities:

Excellent facilitation and communication skills are essential, as is the ability to effectively engage with executive stakeholders, partners, and SAP account teams. Other key competencies of this role include the ability to:

• Provide expert policy and governance consulting to C-Suite leaders, actively negotiating and resolving ambiguities related to risk, procurement, and cloud service terms.
• Work closely in hand with the Expert Cloud Engagement Executive on high-level governance and policy negotiations, ensuring the final policy frameworks support the executive-defined risk posture.
• Develop the definitive Accountability Framework that confirms shared and individual responsibility across solutions, managements, cyber, security, and the operating model, ensuring all parties' obligations are explicit.
• Collaborate with the Enterprise Cloud Engagement Architect to formalise the technical risk documentation into auditable policy statements suitable for legal review.
• Lead the documentation required for the Governed On-Ramp processes, verifying that all policy impediments and contractual ambiguities are formally resolved at best or path to resolution clearly articulated prior to final commitment and the handover to the downstream SAP Account Manager.
• Work collaboratively with internal SAP teams addressing national security risk mitigation, including GS2, to ensure policy frameworks meet stringent security protocols for handling sensitive Commonwealth information.
• Work with Platform/ Basis teams to extract appropriate reports from Agency environments. Continuously improve knowledge gathering and articulation of advice from these reports working with appropriate lines of business.
• Management of demonstration environments as well as back log of proof of concept and technical uplift backlog.

On a Continuous Basis:

• Maintain awareness of the CS&D strategy in terms of transformation initiatives, methodology, tools, delivery strategy and promote the understanding and adoption within the Project or Program.
• Lead by example, mentor and coach other team members.
• Maintain up-to-date records of mandatory training.
• Maintain a comprehensive understanding of SAP solutions and of the CS&D business processes and functions.

Qualifications and Experience:

• (Primary) Working appreciation for technical and policy requirements addressing cloud computing requirements of public sector customers.
• Proven ability to work across internal SAP Lines of Business articulating customer Non-Functional Requirements (NFRs) that reflect risk-mitigating sovereign policy and legal requirements of cloud.
• Working knowledge of the PSPF, Commonwealth Procurement Rules (CPRs), and legislative requirements governing data and security in cloud arrangements.
• Working comprehension and practical experience across SAP Enterprise Cloud solutions and technical trajectory.
• Significant experience, ideally exceeding 4 years, in policy consulting, public sector procurement, contract negotiation, and ICT service delivery agreements with the Australian Commonwealth.
• Deep appreciation for working with technical and policy requirements addressing sovereign cloud computing requirements of customers.
• Proven ability to work across internal SAP Lines of Business articulating customer Non-Functional Requirements (NFRs) that reflect risk-mitigating sovereign policy and legal requirements of cloud.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 435523 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid