Business Analyst (Software)

Improving how we work

• Champion agile methods and help strengthen our ways of working
• Spot opportunities to improve team performance and collaboration

What you’ll bring

Essential

• 2–3 years’ experience as a Business Analyst
• A strong understanding of business processes and how to capture them
• Experience working in agile teams (Scrum, Kanban, SAFe etc.)
• Confident writing user stories and defining acceptance criteria
• Great communication skills — you can explain things clearly to anyone
• Comfortable adapting to change and juggling multiple priorities
• A focus on delivering meaningful value for customers and colleagues

Even better if…

• You’ve worked in retail, ecommerce or an omnichannel environment
• You’ve worked across multi‑disciplinary squads
• You’re familiar with CI/CD practices
• You’ve used tools like Avion, Azure DevOps or Figma

Who you are

You’re curious, open‑minded and love learning.
You ask great questions, think critically, and get excited about solving problems.
You enjoy collaborating, building relationships and helping teams do their best work.And above all — you want to make a positive difference.

Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you

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