Content Producer

Job Description

Role OVO-View

Location: Hub Based - Hybrid for all

Salary banding: £40,000 - £47,000

Experience: Learner

Working pattern: Full-Time

Reporting to: Delivery and Growth Lead

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Accurate. Efficient. Collaborative.

Top 3 qualities for this role: Technically-minded. Clear communicator. Attention to detail.

Where you’ll work:

Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person.

You’ll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life.

Everyone belongs at OVO:

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet:

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

The Design team is the DNA that exists to connect our customers, business and brand. We play a pivotal role in helping and supporting our customers on our Zero Carbon journey by crafting experiences for our customers that power the movement today and lead the path to the future.

This role in a nutshell:

We’re looking for a Content Producer to help make sure we publish clear, accurate content in the right place at the right time. As a Content Producer, you’ll drive the efficiency and consistency of our content delivery system. Working with high autonomy, you will lead production projects that prioritize technical integrity and scalability. Your expertise ensures every deployment is error-free, balancing business objectives with a commitment to providing seamless, high-quality experiences for our users.

Key responsibilities:

Content Production & Systems Management

• CMS Orchestration: Manage and format complex content components within the CMS, strictly adhering to governance workflows and permission structures.
• Multi-Channel Delivery: Develop and deploy high-quality content across web, app, and communication channels, ensuring platform integrity and technical scalability.
• Design System Evolution: Contribute to the growth of internal style guides and design systems, building consistent layouts that align with brand guidelines and tone of voice.
• Asset Optimisation: Manage content performance by optimising media (images, video) for fast loading speeds and technical efficiency.

User Experience & Information Architecture

• UX Writing & IA: Craft task-oriented copy based on brand voice guidelines and design intuitive navigation structures using established Information Architecture (IA) principles.
• SEO Excellence: Execute on-page SEO best practices during the publishing process to maximize content findability and organic ranking.
• Inclusive Design: Ensure all content meets global accessibility standards (WCAG), optimising for screen readers, voice input, and responsive performance across all devices.
• Content Auditing: Conduct foundational audits to identify content gaps and flag assets requiring localisation or regional refinement.

Collaboration & Growth

• Cross-Functional Partnership: Collaborate closely with Marketing, Design, Copywriting, and Subject Matter Experts (SMEs) to translate vision into functional digital experiences.
• Community of Practice: Actively participate in the professional Community of Practice (CoP), contributing to shared goals and staying aligned with industry-standard production methodologies.

Your key outcomes will be:

• Successfully deliver scalable, error-free content deployments by adhering to Content Governance.
• Format, configure, and publish content and assets for complex user journeys in the Enterprise CMS platforms.
• Improve content accessibility and adherence to enterprise accessibility standards across various channels.
• Collaborate effectively with cross-functional teams, ensuring alignment and efficiency in content delivery.
• Contribute to key content production decisions, making significant impacts on production efficiency and content integrity.
• Plan and conduct content audits under guidance to identify content gaps and opportunities.

Systems: Contentful, Jira, Figma, Miro, G-Suite.

You’ll be a successful Content Producer at OVO if…

• Have deep understanding of content lifecycles, structured workflows, and high-standard digital copywriting.
• Have expert-level proficiency in headless CMS platforms (e.g., Contentful) and modern publishing environments.
• Are able to independently design and maintain content models, creating reusable, structured content types for complex feature areas.
• Have a strong command of Content QA and governance best practices to ensure consistency across large-scale deployments.
• Working knowledge of accessible site builds, including the ability to architect templates for key user journeys and screen layouts.
• Have clear, persuasive communication skills with the ability to articulate the technical and strategic rationale behind production decisions.
• Are a proactive problem-solver with an "efficiency-first" mindset aimed at streamlining publishing bottlenecks.
• Have the proven ability to influence content quality within multidisciplinary teams (Design, Engineering, Marketing).
• Have a growth Mindset: You’re skilled in giving and receiving constructive feedback to drive continuous improvement.
• Are detail orientated: You’ve got a meticulous eye for formatting, syntax, and overall content integrity.
• Are user-centric: A steadfast commitment to the end-user experience in every production decision.
• Balance user needs with technical feasibility and business objectives in a fast-paced environment.
• Are highly organised and proactive, with the capacity to manage multiple high-priority projects simultaneously.

Let’s talk about what’s in it for you:

We’ll pay you between £40,000 and £47,000, depending on your specific skills and experience.

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer:

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home
Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.