Learning Change Consultant

Job Description

Learning Change Consultant

• Work on and support a variety of exciting projects across the business

• Have a direct impact on the way the organisation works and employees learning

• Hybrid working with 80% homeworking and 20% based at Head Office in Stratford upon Avon

About the role

This role provides a business focused learning consultancy service across NFU Mutual, working in partnership with projects, programmes and business leaders to identify and agree learning and development requirements that support the successful delivery of business objectives. Acting as a consultant to multiple change initiatives, you’ll analyse learning needs and shape effective, practical learning approaches to ensure organisational change is implemented smoothly and sustainably.

You’ll build strong, collaborative relationships with business managers, project teams and HR colleagues, ensuring learning solutions are well designed, effectively delivered and clearly aligned to business priorities. The role also involves delivering and facilitating coaching, mentoring and facilitation services to meet agreed project and organisational outcomes.

No two days are the same. You’ll work across a diverse range of projects, making this an excellent opportunity for someone who is passionate about the end-to-end change and learning consultancy lifecycle and enjoys seeing learning make a tangible impact on business performance.

About you

You’re an experienced Learning professional with a strong track record of supporting business change through effective, end-to-end learning solutions. You’re confident working across the full learning lifecycle, from diagnosing needs and designing learning approaches through to delivery, evaluation and continuous improvement.

You bring a consultative mindset and are comfortable operating in complex, multi-programme environments, building strong relationships with stakeholders at all levels. You’re skilled at translating business and change requirements into practical, people centred learning interventions, using recognised learning and change frameworks such as ADDIE and ADKAR to ensure solutions are fit for purpose and aligned to organisational goals.

To join our team, you must also have.

• Analytical and organisational skills, with the ability to plan, prioritise and manage learning activity across competing demands.


• The ability to communicate clearly and effectively.


• Strong influencing skills to engage and collaborate with a wide range of stakeholders, while maintaining a strong customer focus.


• You’re also passionate about continuous improvement and future focused learning, with an interest in evolving digital learning services and approaches.


• Experience working with systems such as Workday would be beneficial, but not essential.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary - up to £50,000 depending on experience


• Annual bonus (up to 17.5% of salary)


• Contributory pension scheme, up to 20%, including your 8% contribution


• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme


• A Family Friendly policy that helps you balance your work and family responsibilities


• Access to savings at High Street brands, travel and supermarkets


• £20 contribution to a monthly gym membership – subject to T&Cs


• Health and wellbeing plan - cashback for dentist, opticians, physio and more


• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance


• Employee Volunteering - volunteer in the community for one day each year


• Unlimited access to Refer a Friend £500 bonus scheme


• Life Assurance cover of 4 x salary


• Employee discounts of 15% on a range of NFU Mutual insurance policies.


• Salary sacrifice employee car scheme - subject to eligibility

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.

Our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for ten consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.

Additionally, we were named in the LinkedIn Top 15 Companies 2025 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.

We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.