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Merlin Entertainments • Goshen, 10924, US

Theme Park Associate

Employment type:  Part time
9

/10

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Job Description

What you'll bring to the team

If you are collaborative, enjoy a fast-paced environment, and believe in FUN, a Theme Park Associate role at LEGOLAND® New York Resort might be for YOU!

We’re all about creating unforgettable experiences, for our guests and for our teams. In this role, you’ll play a vital role in our visitor experiences.

In this front-facing role, you’ll train across multiple positions in a specific area of the LEGOLAND® New York park. This exciting opportunity will allow to you build valuable skills all while delivering exceptional guest experiences.

That’s why we’re looking for someone high-energy, who’s dependable, and who has a positive mindset.

Qualifications & Experience

What you’ll be doing

As a Theme Park Associate, you’ll interact directly with guests in a variety of roles, helping ensure every visit is fun, safe, and memorable. Responsibilities include:

  • Learning and performing roles in areas such as ushering shows and theatres, working with our attractions, guiding LEGO® build experiences, hosting special events, retail operations, park presentation (custodial), admissions & parking, guest services, and more!
  • Always delivering outstanding customer service
  • Helping teammates with other duties across resort operations
  • Cross training in multiple departments and maintaining knowledge through refresher training
  • Rotating between positions throughout the day based on staffing and guest flow needs

You’ll be successful in this role if you have:

  • A friendly, outgoing personality and a passion for guest service
  • Strong verbal communication skills
  • Fluency in spoken and written English
  • A well-groomed, professional appearance
  • The ability to make a child’s day truly memorable
  • A flexible mindset and willingness to switch priorities and assignments
  • Reliability and responsibility, our guests depend on you!

Physical & Schedule Requirements

  • Ability to work outdoors in all weather conditions
  • Ability to stand and walk for long periods and long distances
  • Flexibility to work during park operating hours, including nights, weekends (most weekends), and holidays

Benefits

Perks and Benefits

  • HUGE LEGO® discounts and free tickets to Merlin attractions around the world*
  • Opportunities to develop skills across different business areas
  • A summer spent in the sun,
  • A fun, inclusive, high-energy work environment

*for eligible employees

Pay Range

USD $16.00/Hr.

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts
Lunch and learns
In house training
Further education support
Open to part time work for some roles

Working at Merlin Entertainments

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Australia

Belgium

Denmark

Germany

Iceland

Italy

Netherlands

United Kingdom

United States

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