Commercial Specialist

Job Description

What you'll bring to the team

Commercial Specialist

Location: THORPE PARK Resort, KT16 8PN

Hours: 40 hours per week Mon - Sun

Contract: Full time - 12 month contract

Reporting to the Commercial Manager, the Commercial Specialist plays a pivotal role in ensuring smooth commercial operations within the resort. This role is essential for maintaining operational standards across stock allocation, merchandising, partner management, and compliance. Acting as a bridge between global functions and resort operations, the Commercial Specialist ensures the seamless execution of policies, processes, and operational initiatives, contributing to overall business success.

Responsibilities:

• Oversee stock allocation into the resort, ensuring optimal distribution to meet operational needs.
• Monitor stock levels within the Resort stock management system to ensure optimal stock fulfilment within the stores.
• Conduct regular audits to
• Ensure merchandising and pricing strategies align with global team directives.
• Regularly review and update pricing displays to ensure consistency and accuracy
• Conduct regular audits to ensure adherence to trading standards across the resort.
• Ensure adherence to all local legislative requirements and maintain up-to-date documentation.
• Monitor changes
• Maintain, review, and update Standard Operating Procedures (SOPs) across the resort to ensure efficiency and compliance.
• Facilitate weekly operational reviews, ensuring the timely follow-up and resolution of action items.
• Manage relationships with on-site partners, ensuring alignment with operational goals and standards.
• Serve as a key point of contact between resort operations and global functions, facilitating communication and alignment.
• Work closely with the Warehouse and Logistics Manager to ensure a robust internal delivery schedule that maximizes stock fulfilment, and ensuring timely and cost-effective operations.

Qualifications & Experience

• Proven experience in operations, logistics, or commercial management roles.
• Familiarity with inventory management and pricing systems.
• Strong analytical and organizational skills with exceptional attention to detail.
• Excellent communication and collaboration skills for interfacing with multiple stakeholders.
• Knowledge of local legislative requirements and compliance standards.

Benefits

• ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year’s service
• 28 days holiday (including bank holidays)
• Company bonus
• Private pension scheme
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Ongoing training and development opportunities
• Plus, many more…

This role is a full-time role, averaging 40 hours per week. Due to the nature of the business this will include weekends, bank holidays and some late evenings as required.

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Recruitment@Merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

Competitive