Technical Services Training & Compliance Assistant Manager

What you'll bring to the team

Technical Services Training & Compliance Assistant Manager Location: Chessington World of AdventuresHours: 40 hours a weekContract: Permanent

Reporting to the Head of Contracts & Compliance, the Technical Training & Compliance Assistant Manager plays a key role in developing, implementing and monitoring engineering, safety and training compliance across the maintenance function at Chessington World of Adventures. The role has a strong focus on ensuring safe and compliant ride maintenance operations.

Responsibilities:

• Oversee planned and reactive workflows via Planet Enterprise for Technical Services
• Lead compliance strategy, ensuring ride safety and maintenance standards
• Develop and maintain compliance records, procedures, and risk assessments
• Create and review safe systems of work and standard operating procedures
• Manage small technical projects through to successful delivery
• Drive efficiency improvements, including engineering competency tracking
• Act as a focal point for departmental initiatives, owning and progressing key actions
• Partner with Health & Safety teams to ensure consistent compliance standards
• Conduct audits and reviews to maintain health & safety excellence
• Manage statutory inspections and associated documentation for rides and equipment
• Oversee IFM supplier relationships and performance
• Coordinate Working at Height reviews across the department
• Support training delivery and ensure accurate, up-to-date training records
• Identify procedural gaps and implement improvement plans
• Mentor and manage engineering apprentices throughout their development

Qualifications & Experience

• Experience working within the Theme Park industry is essential.
• Strong understanding of safety standards and compliance regulations, particularly in ride-related maintenance operations.
• Experience in developing and implementing robust compliance strategies and procedures.
• Excellent organisational and analytical skills, with the ability to manage multiple projects efficiently and effectively.
• Strong written and verbal communication skills, including experience in delivering and leading meetings with cross-functional teams.
• Proven ability to work collaboratively with cross-functional departments, external stakeholders, and contractors.
• Problem-solving skills to identify and address compliance and operational challenges.
• Strong people management skills, including the ability to lead and motivate teams towards achieving compliance and project goals.
• Flexible availability around park hours, including weekends and holidays.
• Confidence in asking questions and challenging the status quo to drive continuous improvement.

Benefits

• ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
• Company bonus
• Private pension scheme
• 28 days holiday (Including Bank Holidays)
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Ongoing training and development opportunities
• Plus, many more…

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at and one of the team will get back to you as soon as possible.

Pay Range

GBP £39,500.00/Yr.