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Highlights

OVER_50_FRIENDLY

Age inclusive

ALTERNATIVE_WORKING_PATTERNS

Alternative working patterns

BENEFITS

Benefits

Merlin

Entertainment
Travel
Tourism

It starts with play

Entertainment
Travel
Tourism

At Merlin, every magical moment starts with us, together. From adrenaline-pumping rides to unforgettable days of wonder, what we do is only possible because of our 20,000+ extraordinary teammates. They bring the energy, passion and creativity that turn great days of play into memories that last a lifetime. We believe in the power of working and growing, together.

What Merlin offers their employees

Verification Pending

Chart dial

Alternative working patterns

We're waiting for Merlin's employees to verify their alternative working patterns.

Open to part time work for some roles

Life at Merlin

Every day, we are committed to driving escape, play, and family togetherness for our teams and our millions of guests each year!

That's why our values drive a spirit of self-improvement, support, and enjoyment into our workplace. We're ambitious, we look out for one another, and we have fun along the way.

Our Merlin Values are woven into the fabric of our organisation. They represent what we stand for as a Merlin family — our commitment to excellence, continuous improvement and ambition to deliver our purpose every day.

  • We Care
  • Own Your Craft
  • Drive and Discover
  • Go Together
  • Enjoy The Ride

Discover more about life at Merlin here:
Life at Merlin | Merlin Careers

Flexible Working at Merlin

Our aim is to be the most inclusive and flexible employer in our industry.

We aim to implement dynamic work arrangements for our employees. We’re creating a nurturing culture, where everyone can be their truest self.

Our Brands

Merlin operates a diverse range of entertainment attractions in more than 20 countries.
From destination theme park resorts to city centre locations, Merlin has a unique portfolio of brands and attraction formats creating a wide range of visitor experiences.

We operate:

  • LEGOLAND® Resorts
  • Madame Tussauds
  • Alton Towers Resort
  • Thorpe Park
  • SEA LIFE Aquarium, including the world's first Beluga Whale Sanctuary
  • Chessington World of Adventures
  • The London Eye
  • The Sydney Tower Eye
  • The Orlando Eye
  • Warwick Castle
  • Cadbury World
  • Shrek's Adventure! London
  • The Gruffalo & Friends Clubhouse Blackpool
  • Peppa Pig Theme Park & Peppa Pig World of Play
  • The Dungeons
  • Gardaland Resort
  • Heide Park Resort
  • Wild Life Sydney

Check out our full map of attractions here:
Merlin Entertainments | Our locations

Career pathways at Merlin

Merlin offers a wide range of career pathways across technology, digital, engineering, operations, creative, commercial and corporate teams. Whether you’re starting your career, developing specialist skills or progressing into leadership, Merlin provides opportunities to grow across its global portfolio of brands and attractions.
Technology and digital careers play a key role at Merlin, with teams working in areas such as software engineering, data and analytics. These roles support large-scale systems and guest experiences used by millions of people worldwide.

Engineering careers at Merlin

Engineering plays a critical role at Merlin, keeping attractions operating safely, reliably and innovatively across the world. Engineering careers at Merlin span mechanical, electrical and maintenance disciplines, with opportunities to work on complex systems that support world-class guest experiences.

Merlin’s Engineering Academy supports the development of engineering talent at every stage. Through structured learning, apprenticeships, hands-on experience and progression pathways, the academy helps engineers build specialist skills, gain recognised qualifications and progress their careers over time. This approach ensures engineers can grow, upskill and move into more senior or specialist roles within the business.

Find out more here:
Merlin Entertainments | Engineering Academy

Inclusion & Belonging at Merlin

At Merlin, our aim is to be the most inclusive and flexible employer in our industry 💜

We're creating an inclusive and diverse workplace where people can be themselves, have equal opportunities and thrive together. We value all of our employees, regardless of age, race, gender, ability, or sexual orientation.

As we’re a global company, our strength lies in having a balance of national and cultural diversity in our senior management and local teams.

At Merlin, we’re not just about world-class guest experiences; we’re committed to creating an incredible workplace too. Through inclusive hiring, mentorship, and leadership programmes, we’re making huge strides in gender representation, empowering our teams to bring their very best to each day 🚀

Here's just a few of the initiatives we're proud to have launched to support our teammates across all stages of their journey:

  • 🫶 Menopause Community: giving employees a space to share experiences, access resources, and support one another.
  • 🤝 Women's Mentoring Community, Give to Gain: a dedicated programme, where we match women in Merlin with inspiring mentors who can help them grow, stretch, and navigate their careers with confidence.
  • 💚 Cancer Care Resource: a dedicated programme built to support our Merlin teammates around the world who may be affected by cancer; from receiving treatment themselves to supporting a loved one, or being personally affected.
  • 🎖️ Armed Forces Covenant (2019): our commitment to recognising the value of serving personnel, veterans and military families.
  • 🌍 Charity Champions Community: a dedicated space for teammates looking for inspiration, seeking advice, or ready to take action, through connection, contribution, and impact.
  • 🫂 The Merlin Accessibility Group: showcasing how we build disability confidence from the inside out.
  • 🧠 Merlin's Autism Partnership: an internal resource supporting our teammates in understanding and embracing neurodiversity.
Accreditations
External award Icon

Armed Forces Covenant

2019
External award Icon

Disability Confident Committed

2026
External award Icon

Inclusion In (Silver)

2023
Anything else you want to know?

Ask Merlina question about their ways of working, benefits, or anything else on their profile, and we'll pass it on for them to answer. (Just a heads up, we can't respond to questions about specific roles or applications)

Working at Merlin

3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Australia

Belgium

Denmark

Germany

Hong Kong

Italy

Netherlands

Singapore

United Kingdom

United States

Office Locations

Anything else you want to know?

Ask Merlina question about their ways of working, benefits, or anything else on their profile, and we'll pass it on for them to answer. (Just a heads up, we can't respond to questions about specific roles or applications)

Related blog posts

Employee benefits

We like to show our appreciation as often, and in as many ways, as we can - and have some exclusive Merlin treats for everyone to enjoy!  

Benefits vary by region, role, and individual.

Annual Leave
  • Buy or sell annual leave
Health & Wellbeing
  • Eye Care Support
  • Family health insurance
  • Health insurance
    Popular
  • Mental health first aiders
Learning & Development
  • Further education support
  • Learning platform
  • Lunch and learns
  • Mentoring
Office Based
  • Collaboration spaces
  • Cycle to work scheme
  • Modern office
  • Private booths
Salary Based
  • Annual bonus
  • Enhanced pension match/contribution
Travel & Leisure
  • Theme park discounts
Work Environment
  • Employee recognition scheme
  • In house training
Work Week
  • Open to part time work for some roles
    Popular
  • Open to part-time employees
    Popular
Other
  • Charity donation scheme
  • Employee assistance programme
  • Employee discounts – 40% LEGO Discount
  • Volunteer days

Merlin's careers

Ride Operator
Grapevine, TX, US
Guest Experience Host
Plymouth Meeting, 19462, US
Guest Communications Coordinator
Winter Haven, 33884, US
VIP Experience Host
Greater London-London, SE1 7PB, UK
Retail and Bar Host - Seasonal
Greater London-London, SE1 7PB, UK
Entertainment Performer
North Richland Hills, 76180, US
Accountant - R2R
Hampshire-Basingstoke, RG24 8WG, UK
Animal information Host
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Facilities Technician
Kansas City, MO, US
Contact Centre Advisor
Surrey-Chessington, KT9 2NE, UK
Retail Lead
Columbus, OH, US
Engineering Apprentice
Greater London-London, NW1 5LR, UK
Marketing & Fundraising Coordinator
Cornwall-Gweek, TR12 6UG, UK
Food & Beverage Host
Plymouth Meeting, 19462, US
Hotel Public Area Cleaner Days
Berkshire-Windsor, SL4 4AY, UK
Hotel Housekeeping - Linen Porter
Berkshire-Windsor, SL4 4AY, UK
Senior Ride Operator and Trainer
Surrey-Chertsey, KT16 8PN, UK
Zonal Operations Lead
Surrey-Chertsey, KT16 8PN, UK
VIP Host
Surrey-Chertsey, KT16 8PN, UK
Head of Zoo Operations
Surrey-Chessington, KT9 2NE, UK
Multi-Skilled Technician
London, SE1 7PB, UK
Multi-Skilled Engineer (Mechanical Bias)
Surrey-Chessington, KT9 2NE, UK
Animal Welfare Host
Kansas City, MO, US
Retail Store Replenishment Lead
Berkshire-Windsor, SL4 4AY, UK
Hotel Public Area Cleaner Evenings
Berkshire-Windsor, SL4 4AY, UK
Operations Associate
Surrey-Chertsey, KT16 8PN, UK
Permanent Housekeeping Front Line Lead
Berkshire-Windsor, SL4 4AY, UK
Admissions Host
Auburn Hills, 48326, US
Bartender
Hollywood, CA, US
Food and Beverage Host
Hollywood, CA, US
Contact Centre Advisor
Surrey-Chertsey, KT16 8PN, UK
Cleaner
Manchester, M17 8AS, UK
Scarefest Attraction Front Line Lead
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
First Aid Host
Surrey-Chessington, KT9 2NE, UK
Front of House Assistant
Berkshire-Windsor, SL4 4AY, UK
Frontline Lead
Berkshire-Windsor, SL4 4AY, UK
Guest Experience Supervisor
Springfield, 22150, US
Contact Centre Advisor – Feedback
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Cafe Host
Somerville, MA 02145, US
Retail Host
Atlanta, 30326, US
Retail Host
Grapevine, TX, US
Multi-Skilled Engineer (Electrical Bias)
Surrey-Chessington, KT9 2NE, UK
Multi-Skilled Engineer (Electrical Bias)
Surrey-Chertsey, KT16 8PN, UK
Zoo Capital Projects Manager
Surrey-Chessington, KT9 2NE, UK
Bartender- Seasonal
Orlando, 32819, US
Facilities Supervisor
New York, 10036, US
Hotel Front Office Host
Surrey-Chertsey, KT16 8PN, UK
Food and Beverage Host
Auburn Hills, 48326, US
Rides & Attractions Host
Surrey-Chessington, KT9 2NE, UK
Health & Safety Director
Surrey-Chertsey, KT16 8PN, UK
Facilities Technician
North Richland Hills, 76180, US
Accommodation Manager (Fixed Term)
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
LEGOLAND CA Frontline Host
Carlsbad, 92008, US
Maintenance Technician Lead
Plymouth Meeting, 19462, US
LEGOLAND CA Night Auditor PT
Carlsbad, 92008, US
Face Painter
North Richland Hills, 76180, US
Scarefest Attraction Host
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Executive Assistant
Orlando, 32819, US
Merchandiser
Surrey-Chertsey, KT16 8PN, UK
Aquarist
BLANKENBERGE, 8370, BE
Guest Experience Host
Atlanta, 30326, US
Father Christmas
West Midlands-BIRMINGHAM, B1 2HL, UK
Dishwasher
Hollywood, CA, US
Guest Experience Host - Part Time
Auburn Hills, 48326, US
Guest Experience Host
Somerville, MA 02145, US
Guest Experience Host
Schaumburg, US
Part-Time Custodian
Auburn Hills, 48326, US
Part Time Facilities Tech
San Antonio, TX, US