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Highlights

OVER_50_FRIENDLY

Age inclusive

ALTERNATIVE_WORKING_PATTERNS

Alternative working patterns

BENEFITS

Benefits

Merlin

Entertainment
Travel
Tourism

It starts with play

Entertainment
Travel
Tourism

At Merlin, every magical moment starts with us, together. From adrenaline-pumping rides to unforgettable days of wonder, what we do is only possible because of our 20,000+ extraordinary teammates. They bring the energy, passion and creativity that turn great days of play into memories that last a lifetime. We believe in the power of working and growing, together.

What Merlin offers their employees

Verification Pending

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Alternative working patterns

We're waiting for Merlin's employees to verify their alternative working patterns.

Open to part time work for some roles

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Great office

We're waiting for Merlin's employees to verify how great their office is.

On-site shower

Collaboration spaces

Private booths

Modern office

Fully stocked snack cupboard

Life at Merlin

Every day, we are committed to driving escape, play, and family togetherness for our teams and our millions of guests each year!

That's why our values drive a spirit of self-improvement, support, and enjoyment into our workplace. We're ambitious, we look out for one another, and we have fun along the way.

Our Merlin Values are woven into the fabric of our organisation. They represent what we stand for as a Merlin family — our commitment to excellence, continuous improvement and ambition to deliver our purpose every day.

  • We Care
  • Own Your Craft
  • Drive and Discover
  • Go Together
  • Enjoy The Ride

Discover more about life at Merlin here:
Life at Merlin | Merlin Careers

Flexible Working at Merlin

Our aim is to be the most inclusive and flexible employer in our industry.

We aim to implement dynamic work arrangements for our employees. We’re creating a nurturing culture, where everyone can be their truest self.

Our Brands

Merlin operates a diverse range of entertainment attractions in more than 20 countries.
From destination theme park resorts to city centre locations, Merlin has a unique portfolio of brands and attraction formats creating a wide range of visitor experiences.

We operate:

  • LEGOLAND® Resorts
  • Madame Tussauds
  • Alton Towers Resort
  • Thorpe Park
  • SEA LIFE Aquarium, including the world's first Beluga Whale Sanctuary
  • Chessington World of Adventures
  • The London Eye
  • The Sydney Tower Eye
  • The Orlando Eye
  • Warwick Castle
  • Cadbury World
  • Shrek's Adventure! London
  • The Gruffalo & Friends Clubhouse Blackpool
  • Peppa Pig Theme Park & Peppa Pig World of Play
  • The Dungeons
  • Gardaland Resort
  • Heide Park Resort
  • Wild Life Sydney

Check out our full map of attractions here:
Merlin Entertainments | Our locations

Career pathways at Merlin

Merlin offers a wide range of career pathways across technology, digital, engineering, operations, creative, commercial and corporate teams. Whether you’re starting your career, developing specialist skills or progressing into leadership, Merlin provides opportunities to grow across its global portfolio of brands and attractions.
Technology and digital careers play a key role at Merlin, with teams working in areas such as software engineering, data and analytics. These roles support large-scale systems and guest experiences used by millions of people worldwide.

Engineering careers at Merlin

Engineering plays a critical role at Merlin, keeping attractions operating safely, reliably and innovatively across the world. Engineering careers at Merlin span mechanical, electrical and maintenance disciplines, with opportunities to work on complex systems that support world-class guest experiences.

Merlin’s Engineering Academy supports the development of engineering talent at every stage. Through structured learning, apprenticeships, hands-on experience and progression pathways, the academy helps engineers build specialist skills, gain recognised qualifications and progress their careers over time. This approach ensures engineers can grow, upskill and move into more senior or specialist roles within the business.

Find out more here:
Merlin Entertainments | Engineering Academy

Inclusion & Belonging at Merlin

At Merlin, our aim is to be the most inclusive and flexible employer in our industry 💜

We're creating an inclusive and diverse workplace where people can be themselves, have equal opportunities and thrive together. We value all of our employees, regardless of age, race, gender, ability, or sexual orientation.

As we’re a global company, our strength lies in having a balance of national and cultural diversity in our senior management and local teams.

At Merlin, we’re not just about world-class guest experiences; we’re committed to creating an incredible workplace too. Through inclusive hiring, mentorship, and leadership programmes, we’re making huge strides in gender representation, empowering our teams to bring their very best to each day 🚀

Here's just a few of the initiatives we're proud to have launched to support our teammates across all stages of their journey:

  • 🫶 Menopause Community: giving employees a space to share experiences, access resources, and support one another.
  • 🤝 Women's Mentoring Community, Give to Gain: a dedicated programme, where we match women in Merlin with inspiring mentors who can help them grow, stretch, and navigate their careers with confidence.
  • 💚 Cancer Care Resource: a dedicated programme built to support our Merlin teammates around the world who may be affected by cancer; from receiving treatment themselves to supporting a loved one, or being personally affected.
  • 🎖️ Armed Forces Covenant (2019): our commitment to recognising the value of serving personnel, veterans and military families.
  • 🌍 Charity Champions Community: a dedicated space for teammates looking for inspiration, seeking advice, or ready to take action, through connection, contribution, and impact.
  • 🫂 The Merlin Accessibility Group: showcasing how we build disability confidence from the inside out.
  • 🧠 Merlin's Autism Partnership: an internal resource supporting our teammates in understanding and embracing neurodiversity.
Accreditations
External award Icon

Armed Forces Covenant

2019
External award Icon

Disability Confident Committed

2026
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Inclusion In (Silver)

2023
Anything else you want to know?

Ask Merlin a question about their ways of working, benefits, or anything else on their profile, and we'll pass it on for them to answer. (Just a heads up, we can't respond to questions about specific roles or applications)

Working at Merlin

3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Australia

Belgium

Canada

Denmark

Germany

Iceland

Italy

Netherlands

United Kingdom

United States

Office Locations

Anything else you want to know?

Ask Merlin a question about their ways of working, benefits, or anything else on their profile, and we'll pass it on for them to answer. (Just a heads up, we can't respond to questions about specific roles or applications)

Related blog posts

Employee benefits

We like to show our appreciation as often, and in as many ways, as we can - and have some exclusive Merlin treats for everyone to enjoy!  

Benefits vary by region, role, and individual.

Annual Leave
  • Buy or sell annual leave
Health & Wellbeing
  • Eye Care Support
  • Family health insurance
  • Health insurance
    Popular
  • Mental health first aiders
Learning & Development
  • Further education support
  • Learning platform
  • Lunch and learns
  • Mentoring
Office Based
  • Collaboration spaces
  • Cycle to work scheme
  • Fully stocked snack cupboard
  • Modern office
  • On-site shower
  • Private booths
Salary Based
  • Annual bonus
  • Enhanced pension match/contribution
Travel & Leisure
  • Theme park discounts – free tickets to our attractions globally
Work Environment
  • Employee recognition scheme
  • In house training
Work Week
  • Open to part time work for some roles
    Popular
  • Open to part-time employees
    Popular
Other
  • Charity donation scheme
  • Employee assistance programme
  • Employee discounts – 40% LEGO Discount
  • Volunteer days

Merlin's careers

Construction Safety Manager
Surrey-Chessington, KT9 2NE, UK
Food and Beverage Host
North Richland Hills, 76180, US
Retail Host
Orlando, 32819, US
Guest Experience Host
Milpitas, CA95035, US
Water Quality Technician
Goshen, 10924, US
Guest Experience Host- F & B
Springfield, 22150, US
Education Host - Part Time
East Rutherford, 7073, US
Guest Experience Lead
Schaumburg, US
Lifeguard
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Fright Nights Wardrobe Host
Surrey-Chertsey, KT16 8PN, UK
Hotel Housekeeping - Linen Porter
Berkshire-Windsor, SL4 4AY, UK
Housekeeping - Room Attendant
Berkshire-Windsor, SL4 4AY, UK
Guest Experience Host
Midlothian-Edinburgh, EH1 1DF, UK
Retail Supervisor
Yonkers, 10710, US
Contact Centre Team Leader
Berkshire-Windsor, SL4 4AY, UK
Retail Host
London, SE1 7PB, UK
Ice Rink Host
Warwickshire-Warwick, CV34 4QU, UK
Maintenance Technician
Greater London-London, SE1 7PB, UK
Animal Care Supervisor
Cornwall-Gweek, TR12 6UG, UK
Elf Costume Character
West Midlands-BIRMINGHAM, B1 2HL, UK
Retail Shift Lead
Yonkers, 10710, US
Animal Information Host
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Director of Revenue Management, UK
Greater London-London, SE1 9AX, UK
VIP Experience Host
Greater London-London, SE1 7PB, UK
Global Senior Buyer, IP's
Surrey-Chertsey, KT16 8PN, UK
Zoo Experience and Education Team Leader
Surrey-Chessington, KT9 2NE, UK
Facilities, Lead Tech
Kansas City, MO, US
Receptionist - Hotel
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Admissions & Car Parks Host
Warwickshire-Warwick, CV34 4QU, UK
Rides Technician
North Richland Hills, 76180, US
Technology Operations Senior Technician
Greater London-London, SE1 9AX, UK
Operations Planner
Goshen, 10924, US
PT Costume Associate
Winter Haven, 33884, US
Guest Experience Host - Admissions
Plymouth Meeting, 19462, US
Weekend Performance Host
Greater London-London, SE1 7PB, UK
Miniland Assistant
Berkshire-Windsor, SL4 4AY, UK
Resort Security PT - Days
Winter Haven, 33884, US
Chocolate Making host.
BIRMINGHAM, B30 1JR, UK
Actor - Flexi
Greater London-London, SE1 7PB, UK
General Manager
North Yorkshire-Scarborough, YO12 6RP, UK
Housekeeping Attendant
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Facilities HVAC Technician
Carlsbad, 92008, US
National Jellyfish Specialist
North Yorkshire-Scarborough, YO12 6RP, UK
UK Volume Recruitment Executive
Hampshire-Basingstoke, RG24 8WG, UK
Observability Manager
Greater London-London, SE1 9AX, UK
People Director
Surrey-Chessington, KT9 2NE, UK
Medic - FT
Winter Haven, 33884, US
Retail Supervisor
Grapevine, TX, 400061, US
Security Controller
Carlsbad, 92008, US
Actor - 5 Days per week
Greater London-London, SE1 7PB, UK
Aquarist I
Kansas City, MO, US
People Business Partner
Winter Haven, 33884, US
Rides Maintenance Supervisor
Winter Haven, 33884, US
Ride Host
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Engineering Supervisor
Orlando, 32819, US
Housekeeping Manager
Berkshire-Windsor, SL4 4AY, UK
Receptionistelev
Billund, 7190, DK
Food & Beverage Host
Plymouth Meeting, 19462, US
Guest Experience Shift Lead
Milpitas, CA95035, US
Actor (Male characters)
Greater London-London, SE1 7PB, UK
Hotel Housekeeper
Surrey-Chessington, KT9 2NE, UK
Front of House Assistant - Nights
Berkshire-Windsor, SL4 4AY, UK
Rides Host - Part Time
Orlando, 32819, US
Cafe Host
Grapevine, TX, US
Facilities Technician
Tempe, 85282, US
Guest Experience Host- Operations
Springfield, 22150, US
Guest Experience Host Part Time
Toronto, Ontario, ON L4K 5W4, CA
Café Supervisor
Kansas City, MO, US
Retail Host
North Richland Hills, 76180, US
SEA LIFE Education Host
San Antonio, TX, US
Operations Manager
Auburn Hills, 48326, US
Technical / Facilities Manager
Plymouth Meeting, 19462, US
EMT- Part Time
Carlsbad, 92008, US