Logistics & Stock Replenishment Assistant

Job Description

What you'll bring to the team

Logistics & Stock Replenishment Host

Location: London

Are you ready to help guests make memories at 135 metres?

We’re on the lookout for Logistics & Stock Replenishment Hosts to join our vibrant team at the London Eye - one of the most iconic views in the world.

What you'll be doing:

• Ensure retail locations stay stocked, organised, and guest‑ready by processing daily stock and replenishing the sales floor
• Stock shelves, displays, and fixtures in a neat, visually appealing way
• Monitor inventory levels and communicate replenishment needs to leadership
• Unpack, sort, price, and record new merchandise accurately
• Participate in shop floor moves and maintain strong merchandise presentation
• Check incoming deliveries, report discrepancies, and organise backstock in designated storage areas
• Support inventory control tasks including cycle counts, stock takes, transfers, and damaged merchandise processing
• Set up and update displays, seasonal promotions, and product pricing
• Maintain a clean, safe, and efficient work environment while meeting productivity expectations
• Assist guests with locating items, providing basic product information, and handling simple POS tasks when needed
• Answer guest questions and connect them with retail associates for additional support

This is a fixed term contract. The London Eye is open daily and so we do require a flexible attitude towards working hours as shifts will include weekends and bank holidays.

Qualifications & Experience

• Due to the nature of this role we can only accept applications from candidates a minimum age of 18 years
• Able to work from season start through contract end, including religious and public holidays and weekends
• Retail, stock, sales, or customer service experience preferred but not essential (full training provided)
• Comfortable handling alcoholic products within licensed premises
• Able to stand for long periods, lift up to 17kg, perform repetitive tasks, and use trolleys, pallet trucks (including electric), and roll cages
• Strong verbal communication skills and high attention to detail
• Team‑oriented with a positive, guest‑focused approach
• Comfortable using electronic scanners and paper-based stock systems

Benefits

• Monthly Bonus based on guest satisfaction
• Fortnightly pay
• 25% discount in our retail shops and restaurants
• 40% off LEGO online
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

Competitive