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Merlin

Admissions Host

Salary:  £13 per hour
Location:  West Midlands-BIRMINGHAM, B1 2AA, UK
Location flexibility:  3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)
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Job Description

What you'll bring to the team

Admissions Host

Location: LEGOLAND Discovery Centre Birmingham King Edwards Rd BIRMINGHAM, West Midlands B1 2AA

Contract Type: Seasonal

Do you want to work in the ultimate indoor LEGO® playground? Then we have a Bricktacular opportunity for you! We’re on the lookout for Admissions Hosts to help create the most inspirational and outstanding LEGO play experiences for our visitors.

A day out at a LEGOLAND Discovery Centre is like jumping into the world's biggest box of LEGO® bricks. And working in one is every bit as exciting! First and foremost, you’ll be working on the front-line with our guests as they first access the attraction, selling and checking tickets, giving directions and recommendations and, of course, making sure you are recognising anyone coming for a special visit such as a birthday!

As an Admissions Host you will have the opportunity to make an impact on our guest experience the moment our visitors arrive, as the friendly welcoming face of the attraction!

Our Admissions Hosts will be champions of delivering high quality guest interactions, knowledgeable about the LEGO brand (or willing to learn), and always seeking new ways to enhance our guest KPIs.

This is what we do every day. Our 31,000+ awesome colleagues create and play together to spark the imaginations of children and LEGO® fans of all ages, all around the world. Just imagine being part of this – playing with ideas, creating magical experiences, and learning while growing and building your dream career.

Qualifications & Experience

  • Experience working in a retail or cash handling environment previously is advantageous
  • Experience with guest services or previous customer facing work is desired
  • Friendly and hardworking with a "can do" demeanour
  • Excellent communication, listening, and motivational skills
  • Flexible to work around the operational calendar of the attraction (weekends, bank holidays)

Benefits

Workplace - Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real. Join the LEGO® team today. Merlin Entertainments are facilitating the LEGO Group’s recruitment process for this role as part of a transitional service agreement with the LEGO Group.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

Pay Range

GBP £12.71/Hr.

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Working at Merlin

3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – Up to 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts – free tickets to our attractions globally
Lunch and learns
In house training
Further education support
Open to part time work for some roles
Open to part-time employees
Mental health first aiders
Mentoring
Learning platform
Collaboration spaces
Modern office
Private booths
Employee recognition scheme
Volunteer days
On-site shower
Fully stocked snack cupboard
Apply

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