Process Expert, Operations

Job Description

Job Description

At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk.

PURPOSE OF ROLE

Landside Operations Execution involves managing and operating land transport modes such as trucks and rail for cargo and containers.
Professional Stream includes individual contributors who apply technical expertise to achieve results, often mentoring or guiding junior staff and overseeing processes or programs.

Responsibilities:

• Assigning loads to drivers in Trinium, ensuring accurate allocation based on availability and capacity.

• Generating the Dispatch Report, consolidating drayage planning for the next business day using data from Trinium, along with client reports, port appointments, and driver assignments.

• Scheduling pickup and drop-off appointments for containers at the port through the terminal’s website.

• Conducting thorough investigations of loads completed by drivers at the end of the current day and those scheduled for the following day. .

• Tracking and monitoring export loads and those already picked up to ensure timely movement

• Maintaining clear communication with client teams regarding drayage issues or when requesting information for appointment scheduling.

• Evaluating driver availability and assigning loads based on their capacity and capability.

• Maintaining clear communication with client teams regarding drayage issues or when requesting information for appointment scheduling.

Qualifications:

• Minimum 5 years of experience

• Prior experience with documentation review, data entry, reporting, Landside execution will be an advantage

• Good in Excel and Communication to be good

What We Offer:

• Impact: Be part of a team that directly contributes to global operations.

• Opportunity: Unlock professional and personal growth through diverse career pathways.

• Innovation: Work with a team that embraces technology and continuous improvement.

• Global Exposure: Collaborate across geographies and cultures.

• Work-Life Balance: Flexible working arrangements to support your well-being.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.