Division Manager

About Us:

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive.

Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.

Position Summary

The Division Manager – Final Mile Operations is responsible for the overall operational, financial, compliance, and client performance of multiple final-mile delivery locations. This role provides direct leadership to site management teams and serves as the primary point of accountability for ensuring each operation meets established service, safety, compliance, capacity, and financial expectations.

The Division Manager is expected to operate with a high level of independence and ownership—proactively identifying risks, developing solutions, and driving execution without requiring senior leadership to identify issues or establish corrective action plans.

Key Responsibilities

• Operational Performance & KPIs: Own performance across assigned locations, including service KPIs, route execution, delivery quality, productivity, capacity, customer experience, and other contractual requirements. Analyze trends, identify root causes, and implement corrective actions before issues escalate.