Area CHB Product Manager

Job Description

At Maersk

At Maersk, we’re simplifying global supply chains through end‑to‑end integrated logistics, moving goods across ocean, air, landside transport, and warehousing with strong technology and a global network. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

You’ll join a team that’s essential to connecting regional and international trade. We’re committed to an inclusive workplace where everyone feels valued, heard, and supported to grow.

Why join Maersk?

We foster an environment where diverse thinking, communication styles, and problem‑solving approaches are valued. We believe in creating spaces where every individual can contribute meaningfully and grow professionally.

Key Responsibilities

• Drive area service delivery and growth
• Manage day‑to‑day CHB service delivery in line with established KPIs
• Work closely with sales to develop value proposition for new opportunities
• Actively involved in selling and securing new business and customer retention
• Participate in customer QBRs
• Act as the conduit between local customers and CHB operations
• Develop local content for product training.
• Provide training to area sales employees, including training for new hires and ongoing retraining to ensure up‑to‑date product knowledge.
• Execute compliant operations in line with RICC requirements.

Skills & Qualifications

• Company & Product Knowledge
• Customer Oriented
• Building Effective Teams
• Stakeholder Management
• P&L and financial savyness including pricing strategy
• Cost Consciousness
• Results Oriented
• Trade Compliance: Deep understanding of Harmonized System (HS) codes, Rules of Origin, Incoterms and Mexican Customs Law applied to different transport modes and across the different customs entry points across the country.
• Regulatory Landscapes: Knowledge of specific government agencies (e.g., CBP in the US, SAT in Mexico, or EU Customs Union) and their electronic data interchange (EDI) requirements.
• Audit & Risk Management: Designing features that ensure "reasonable care" and provide robust audit trails to prevent heavy fines for the user.
• Government Relations: Staying ahead of legislative changes (like new tariffs or trade agreements) and translating them into product requirements.
• Legal & Tax Teams: Partnering closely with internal legal counsel to ensure the value proposition remains compliant with the latest customs laws.
• Customs Brokers: Understanding the boots-on-the-ground reality of those who interact with the product daily.
• Ability to translate legal jargon into technical requirements.

If you’ve read this far, we’re glad to know you’re interested in the position. And if you’re ready to use your skills to make a difference, we hope you’ll apply for our vacancy. Apply now!

If you require accommodations during the recruitment process, you may request them at any stage.

You must be authorized to work for any employer in Mexico.

#LI-Hybrid #LI-GS4

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.