ServiceNow - European Alliance Associate Director

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

EY has curated a dynamic ecosystem of Alliance and Ecosystem relationships which creates new forms of customer value to help our clients rapidly and digitally transform. Our ecosystem consists of more than 100 relationships which allow us to provide a wide range of collaborative opportunities and solutions to our clients. We help them tap into the latest technologies to achieve transformational outcomes and be more agile, innovative, resilient and better equipped to respond to disruptive change.

As EY continues to grow our Alliances, we need a ServiceNow Geographic Alliance Director for the European time zone who can work with the ServiceNow Global Alliance Leadership to manage the day-to-day aspects of the ServiceNow alliance relationship – including relationship collaboration and governance, alliance program oversight, contracts and compliance management and performance intelligence. This is a great opportunity to work with people across Europe, the globe as well as across multiple EY service lines and sectors.

Your key responsibilities

Your role will sit within the Alliance and Ecosystem Relationship team that provides alliance relationship management oversight for the top EY alliances. Specifically, ServiceNow European Alliance Director will work as part of the ServiceNow Global Alliance teams working directly with ServiceNow Global and Region Alliance Leadership, counterparts within ServiceNow and EY’s ServiceNow alliance practice and account executives to coordinate and deliver upon of the objectives of the alliances.

Your primary responsibilities will include:

• Execute ServiceNow Alliance European alliance strategy and objectives
• Facilitate top to top ServiceNow relationships and program management to mobilize on big strategic bets, accelerate field engagement, and drive action including executing European Geographic Governance Activities
• Drive results through disciplined, industrialized governance with clear accountability across Global level Service Line/practice, sectors, accounts/regions and ServiceNow counterparts
• Execute ServiceNow business reviews feeding insights into European ServiceNow Alliance executives
• Drive local Super Region activation and compliance of ServiceNow partner programs
• Deliver alliance intelligence with complete and accurate Financial reporting, ServiceNow impact/influence
• Activate new countries and regions ensuring proper governance is in place, e.g. supporting business plans, executive relationships, operating cadence and enabling alliance contracts
• Drive compliance with internal policies and requirements
• Collaborate with enablement and Brand, Marketing and Communication (BMC) teams to define marketing messaging and materials for European level execution. Collaborate with local alliance and BMC executives to execute local Alliance marketing activities
• Contributes to the Global Alliance and Ecosystem Relationship network by contributing content, knowledge sharing, and market insights

This role is optimally based in the UK. You can anticipate a mix of virtual work along with regular coordination with other team members across Global and across the Globe. The role will require some travel.

Skills and attributes for success

To qualify for the role you must have:

• Able to juggle many activities and provide enablement services in the areas of: relationship management, governance oversight, marketing strategy, contract management, financial management, content management, operational support, strong relationship building skills and is highly organized
• Understanding of ServiceNow technology and business benefits of relevant ServiceNow products and solutions
• Experience in alliance management or business development for technology or professional services company
• Experience and evidence of success in building and nurturing win-win alliance relationships
• Strong networking and influence management skills resulting in driving actions to outcomes and delivering results actions across organizational boundaries
• Highly credible communicator with excellent organization and project management skills and proven track record delivering alliance sales and revenues

What we look for:

• A self-starter who is able to work independently while also communicating progress and challenges with others on the team
• Comfortable escalating complex issues with recommendations to leadership
• Strong organizational skills and ability to multi-task in support of multiple projects at a time
• Comfortable working with others within EY with unique personalities, cultures and working styles and can adapt your approach to best interact.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.