Sales Development Representative

Job Description

Business Development Representative

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.

We’re looking for a Business Development Representative to join our Kuwait team. In this role, you’ll be the engine of our growth, responsible for identifying and engaging the best restaurant partners in your territory and building a high-impact sales pipeline.

Get to know our Commercial team — what drives us, how we work, and what you can expect.

What You’ll Be Doing

You’ll be joining the Commercial team. This is an inside sales opportunity where you will move fast, value autonomy, and have a direct impact on our expanding presence across Kuwait.

Here’s what your day-to-day might look like:

• Restaurant Acquisition: Prospect and pitch to new restaurants, working alongside our Business Development Managers to close deals and hit ambitious activity targets for calls, emails, and meetings.

• Pipeline Ownership: Take full control of your lead portfolio, using your organisational skills to manage the sales cycle and ensure high conversion rates.

• Process Strategy: Continuously iterate on our inside sales workflows to ensure we remain the fastest-moving and most effective team within the business.

• Commercial Initiatives: Support the wider team with strategic projects, including field pitch days, restaurant marketing roll-outs, and cross-functional collaborations.

• Market Insight: Act as an expert on the local restaurant landscape, identifying trends and high-potential partners to bring onto the platform.

What You’ll Need to Thrive

Essential

• Sales Experience: Minimum of 2 years in sales, preferably within a high-growth environment, with proven negotiation skills.

• Linguistic Proficiency: Fluency in both Arabic and English is a must for this role.

• Local Expertise: A deep and thorough knowledge of the restaurant landscape in Kuwait.

• Self-Starter Mindset: A "get it done" attitude with the drive to hit and exceed monthly targets independently.

• Communication Skills: Exceptional communication and organizational skills, with the ability to manage complex lead pipelines efficiently.

Nice to Have

• BSc/BA in business or a related field.

• Experience using Salesforce, specifically within the Food & Beverage sector.

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Make a visible impact every day

Your work directly improves experiences for customers, partners and riders.

🌱 Learn fast in an entrepreneurial environment

Work close to the market with autonomy, pace and real responsibility.

🧠 Build a career, not just a role

Stretch yourself, develop new skills and grow as the business evolves.

🌎 Deliver together in an inclusive culture

Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us. We are committed to fostering an environment where everyone can do their best work. To support this, we track our global progress; for example, in our 2023 UK Gender Pay Gap report, we noted a median pay gap of 6.2%, significantly lower than the UK national average of 14.3%. We continue to work toward total equity across all global markets.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you require any reasonable adjustments during the recruitment process, please contact our recruitment team at accommodations@deliveroo.co.uk and we’ll be happy to help ensure you have a fair and equitable experience.