Platform Manager

Job Description

Recruiter: Luke Byrne

Internal Closing Date: 4th feb 2026

Locations: Birmingham or Ipswich

Why this job matters

Our internal networks are the beating heart of everything we do across BT, the veins and arteries without which our company could not operate. This job ensures that the network connectivity is available from the user’s desk to the services they need in BT datacentres or in the Cloud, to other users or functions in the rest of BT or to the internet. This role underpins the work that people do across BT, in buildings, call-centres, operational sites, offices and exchanges, and functions from billing to security to Teams, all depend on our own-use internal networks.

What you’ll be doing

The Platform Manager is responsible for the management, development/evolution and in-life performance of BTs Internal Networks estate.
The role involves management of in-life issues, platform upgrades, co-ordination of new requirements and incremental capacity upgrades (and platform closure), managing the demand from multiple stakeholders within resource constraints, management of capital budgets and cost recovery processes.
Specifically this role is accountable for:
• Platform capacity, security, creation of specific platform roadmaps and associated budgets, service and platform related deliverables and overall platform sustainability.
• Management of all platform registrations, maintain platform risks in conformance with compliance policies.
• Platform sparing to meet reliability and availability measures.
• Network inventory system management, data quality and roadmap.
• Be accountable as coordinator for platform audits and maintaining Business Continuity Management recovery plans for key platforms.
• Lead workstack priortisation, resourcing and stakeholder management including demand forecasting.
• Management and closure of legacy platforms, working with peers to coordinate the recovery of network assets for reuse/disposal.
• Own and deliver strategic investment choices to underpin the platform roadmaps.
• Manage Capex budget spend for all platform work aligned to strategy.
• Cost modeling and recovery for customer driven requirements.

Skills and Experience

Provide detailed information on any qualifications, technical expertise or security clearance that you will need for the job.
• Financial Literacy: Knowledgeable in the finance Capex & Opex processes and ability to create business cases to secure funding.
• Security compliance: Maintaining compliance to appropriate Security standards/specifications.
• Organisation and prioritisation: Ability to manage conflicting priorities whilst moving projects forwards. Co-ordinating activities that span several teams. Strong collaboration skills.
• Stakeholder management: Ability to work with and manage various stakeholders both within the team and without. Includes 3rd parties.
• Data Analysis: Demonstrable analytical and problem solving skills. Drawing on data and analytical techniques to support decision making.
• Communication: effective communication with different audiences.

Benefits

• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.