OTC Process Lead

Job Description

APM Terminals

APM Terminals is a global leader in port and terminal management. As part of the A.P. Moller-Maersk Group, we're dedicated to delivering excellence in container handling, logistics solutions, and maritime services across the globe.

At APM Terminals, we pride ourselves on fostering a culture of innovation, collaboration, and operational excellence. With a presence in over 70 countries and a commitment to sustainability, we offer unparalleled opportunities for growth and development in a diverse and inclusive environment.

Join us as we continue to shape the future of global trade and make a meaningful impact on communities worldwide. Discover your potential with APM Terminals and become part of a team that's redefining the industry standards. Apply now and let's build a brighter future together!

About the Job

We are seeking an OTC Process Lead with expertise in billing, collections, and cash applications. The role involves providing support across all terminals in the region and maintaining strong relationships with government institutions, ensuring compliance with SOPs, and resolving issues to maintain operational flow. Additionally, the candidate will actively contribute to process improvements through Kaizen initiatives.

Qualifications

• Academic Background: Bachelor’s in Finance, Accounting, Administration, or Economics.

• Years of Experience: 5+ years of relevant experience.

• Software: MS Office (Advanced), ERP (Intermediate).

• Technical Skills: OTC Process, Relationship with government institutions. Logistics Process.

• English Level: C1

• Certifications: Six Sigma Green Belt (nice to have).

Responsibilities

• Provide support across all terminals in the region

• Knowledge of OTC process, including billing, collections, and cash applications.

• Maintain strong relationships with government institutions.

• Ensure compliance with Standard Operating Procedures (SOPs).

• Resolve issues efficiently to maintain operational flow.

• Actively contribute to process improvements through participation in Kaizen initiatives.

Skills

• Sense of responsibility

• Flexibility/Adaptability

• Strong Work Ethic

• Cheerful Outlook

• Time Management Abilities

• Problem-Solving & Negotiating skills

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.