Repairables Coordinator

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Job Description:

Airbus Helicopters is looking for a Repairables Coordinator to join our logistics team based in Grand Prairie, TX.

Your duties will consist of processing customer parts that are returned for credit and communicating on a frequent basis with customers on status of credits.

Meet the team:

From building to servicing the next generation of aerospace, our team focuses on quality, productivity and efficiency. We ensure the highest quality of care and safety is built into each aircraft we assemble and maintain. Our team members make it happen.

Your working environment:

A suburb just outside the Dallas-Fort Worth metropolitan area is home to Airbus Helicopters U.S. regional headquarters, where we have more than 1,000 employees. Check out one of the seven professional sports teams that also call Dallas home - you may even see a special, custom Airbus helicopter dedicated to the Dallas Cowboys flying during home games.

How we care for you:

• Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)
  
• Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.
  
• Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.
  
• Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.
  

At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Your challenges:

Processing Parts Returns: 40%

• Perform reviews of returns
  
• Process customer warranty, and sales returns for credit.
  

Research Parts Inventory History: 20%

• Determine sales order and customer identification number to assure credit is applied appropriately
  
• Run monthly scrap report for review
  
• Process, through a computerized system, parts returned by customers
  

Manage Vendor Activity: 20%

• Maintain vendor warranty claim database
  
• Coordinate vendor repair activities and follow up on repairs with vendors
  
• Manage receipt, inspection and stocking of special tooling for customer rental
  

Communication with Internal/External Customers: 20%

• Respond to customer inquiries via phone, fax, and email
  
• Prepare sub-contract work orders for all repairable materials
  
• Open and inspect incoming Repairables from internal/external customers
  
• Inspect units for documentation, history and/or log cards
  

Additional Responsibilities:



Other duties as assigned:

Your boarding pass:

Qualified Experience and Training:

Education:

Required

• High School education or equivalent
  

Preferred

• None
  

Experience:

Required

• Minimum 2 years’ experience in a warehousing environment
  
• Customer service background
  

Preferred

• Minimum of 1-year helicopter/aviation industry experience
  

Licensure/Certifications:

Required

• None
  

Preferred

• None
  

Travel Required:

• 0% Domestic and International
  

Citizenship:

• US Person under ITAR definition (U.S. Citizen, green card holder or person covered under our existing ITAR license)
  

Clearance:

• None
  

Physical Requirements:

• Onsite or remote: 100% Onsite
  
• Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings. Daily
  
• Hearing: able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms. Daily
  
• Speaking: able to speak in conversations and meetings, deliver information and participate in communications. Daily
  
• Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. Daily
  
• Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. Daily
  
• Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs. Daily along with heavier parts and/or equipment on a frequent basis.
  
• Pushing / Pulling: able to push and pull small office furniture and some equipment and tools. Daily
  
• Sitting: able to sit for long periods of time in meetings, working on the computer. Daily
  
• Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.
  
• Standing: able to stand for discussions in offices or on the production floor. Daily and frequently for long periods of time.

Equal Opportunity:

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status

As a leader in our field, Airbus Helicopters, Inc. provides relocation assistance for qualified positions and a comprehensive compensation and benefits package.



As a matter of policy, Airbus Helicopters, Inc. does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered.



Airbus Helicopters, Inc. does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice.



NOTE: Airbus Helicopters, Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:
Airbus Helicopters, Inc.

Employment Type:
US - Direct Hire

Experience Level:
Professional