Customer Logistics Manager IPLs Commercial Fleet

Job Description:

Main activities

• AHE Focal Point for Spares for Spanish Customers IPL Contracts
• Manage customer orders for spares and AGEs (IPL)
• Manage contract execution and report status to the Programs Department.
• Be in close contact with customers in order to anticipate needs and to satisfy contract commitments and end user expectations.
• Coordinate with AH, AHD and external suppliers to ensure spares deliveries.
• Coordinate with equipment suppliers to ensure IPL deliveries.
• Coordinate with the Quality Department and the warehouse to expedite deliveries and optimize customer support.
• Improves customer satisfaction on Spares services.
• Analyze and manage spare parts order book.
• Ensure transversal coordination with different departments to fulfil customer needs
• Issue and update of Provisioning Plan
• Report generation to allow customer monitoring
• Analysis of existing problems (misalignment of data, discrepancies, etc)
• Control of warehouse activity to ensure readiness of material to be delivered.
• Execute the Intervention/ Reception of spare parts with customer according to calendar and accomplish the budget forecast.

Competences

- Customer Oriented

- Team Management

- Knowledge of Supply Chain

- Knowledge of Business & Contract Management

- Continuous Improvement methodologies

- Capacity to welcome problems and put in place corrective actions.

- Knowledge of aeronautics standards

- Experience with Military Customers

Soft Skills

- Ability to work in an international & multicultural environment

- Ability to build working relationship across multiple disciplines

- Autonomy and rigor to apply and follow standards

- Capacity to anticipate risks and difficulties

- Capacity to analyze, to propose solutions in a synthetic way

- Good communication skills

- Value creation oriented

- Initiative and proactivity

Languages

- Fluent in English & Spanish

- French or German valuable

Profile

- Degree/Master in Economics or Business Administration & Management- Customer & Material Support ExperienceThis job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.